Organizations are increasingly relying on advanced automation technologies to cut down operational costs and improve efficiency. The early adopters of robotic process automation (RPA) and artificial intelligence (AI) are already enjoying an edge by realizing quick wins such as improved process turnaround time and reduced human errors and interventions. But it has also become evident that when these technologies are applied in silos, businesses cannot achieve a sustainable long-term return.
Enterprises that adopt a holistic automation approach achieve significantly higher benefits than their peers, based on the inputs collected from several organizations as part of Everest Group’s Enterprise Intelligent Automation Pinnacle Model Assessment. The below image presents extremely useful insights on how businesses can benefit from using a holistic automation approach vs. siloed automation.