Transformation: Set Expectations But Deliver Experiences | In the News

Within the digital transformation realm, the use cases out in the marketplace for platforms and services is so outlandish that I often find most of my time is tempering impressionable clients. If you’ve never worked at an enterprise software company or service provider, you should understand how the process works.

According to an Everest Group study, “73 percent of enterprises failed to provide any business value whatsoever from their digital transformation efforts” and “78 percent failed to meet their business objectives.” Not meeting expectations is always going to be an issue — transformation is challenging.

Read more in Forbes

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