The world continues to feel the impact of this pandemic; not only in terms of public life and healthcare but in the livelihoods and businesses that breathe life into economies. Despite positive signs in some economies, the situation is very different in others as the pandemic is reemerging in many places around the world. For some countries, like the Philippines, easing of quarantine restrictions are being implemented to resume business operations and allow more workers to return to their jobs to revive the economy.
This applies to industries as well. In the Philippines, the Information Technology and Business Process Association of the Philippines (IBPAP) recently reassessed its growth prospects in response to the impact of the pandemic. The industry group worked with The Everest Group on a recalibration study to help achieve growth goals and priorities, albeit recalibrated, which includes strengthening programs to upskill and develop talent in higher-value services and digital offerings.