Considering the factors impacting the global IT-business process management (IT-BPM) from the pandemic, the Philippine industry is projected to end flat this year and highlighted the need for important government interventions to achieve and sustain the renewed growth forecast up to 2022.
Everest Group Partner H. Karthik that conducted the IBPAP Roadmap 2022 said the Philippine growth forecast was also in line with the global projection of a flat growth this year and the expectation for an uptick of between 3.5 to 4 percent in revenue, over the next couple of years.