Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation (RPA). A case in point: RPA deployments for HR shot up by 50 percent between 2019 and 2020, according to the 2019-2020 Sierra-Cedar HR Systems Survey.
According to a recent report by the Everest Group, the processes of an HR department can be divided into three categories: operational services, value-added services, and strategy.