Biggest Change the Pandemic has Brought for Indian IT | In the News

While for clients it has led to increased outsourcing, they are no more worried about which shore the service providers are executing the project in – offshore, onshore or near-shore – because remote working has become the standard norm in the industry, giving rise to a “no shore” kind of model.

Peter Bendor-Samuel, founder and CEO of global IT outsourcing consultancy firm Everest Group, said: “The new work-from-home reality is changing the operating model for global services though it is not doing away with it.”

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