The Digital Age has spawned a variety of views about how technology will improve or destroy life as we know it. Klaus Schwab, founder and executive chairman of the World Economic Forum, has stated, “New technologies and approaches are merging the physical, digital, and biological worlds in ways that will fundamentally transform humankind.
You would think such results would motivate businesses to accelerate their efforts to digitize. Karr, however, insists there are good reasons to be cautious. “It’s not all good news,” he writes. “According to research from the Everest Group, nearly three-quarters (73%) of companies saw no business value at all from their digital transformation efforts.