Organizations’ expectations of their procurement functions are changing – CPOs are being asked to move beyond cost containment to become contributors to corporate growth. Consequently, business impact and risk management are now important KPIs for the procurement team.
While technologies such as robotics, cloud, and analytics have set procurement on the digital path, true transformation is only possible through the integration of cognitive within the function. Cognitive solutions not only improve process efficiency, but also provide smarter business insights and transform user experience.
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