London, 4 April, and Intelligent Sourcing was delighted to co-host a dinner with The Everest Group in the Royal Horseguards Hotel. Speakers were uniformly excellent and the willingness of the guests to join in with a discussion (Chatham House Rule so no names) was a joy.
There will be a report in the “Out and About” section of the next issue of the magazine, due in June, but it’s worth highlighting a few points. Everest vice president (and Intelligent Sourcing contributor, we feel importantly) Anurag Srivastava outlined where the current state of digitalization was in and blew up the myth that the millennial generation is putting pressure on customer experience; it may be that they are pointing out what’s possible but by now every generation has huge expectations. Vice president (and Intelligent Sourcing magazine contributor as before) Sarah Burnett pointed to the amount of money there was in the channel – with UI Path recently being valued at £7bn there was no question that people were expecting a lot of growth.