Infrastructure Outsourcing (IO) deal sizes declining rapidly; growth of cloud services is driving preferences for smaller deals with more flexible constructs
Consulting in IO contracts rises with technology complexity and need for transformation; buyers are depending on service providers to help transform their infrastructure setup and manage technology complexities arising from adoption of digital solutions
Anti-incumbency is sweeping infrastructure outsourcing
Software-defined infrastructure: a revolution for the infrastructure landscape
Service Integration and Management (SIAM) is taking hold in infrastructure outsourcing
