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Provider Compendium Oct. 29, 2020
Robotic Process Automation (RPA) – Technology Vendor Compendium 2021
Robotic Process Automation (RPA) has emerged as one of the fastest-growing markets in the enterprise automation segment in the past decade, with COVID-19 further accelerating its adoption across industries and geographies. RPA has enabled organizations to… -
PEAK Matrix® July 08, 2020
Robin Jain
Practice DirectorBanking BPS Services PEAK Matrix® Assessment with Service Provider Landscape 2020
The banking BPS market is quite mature, with service providers enjoying client confidence, especially in markets such as the United States and the United Kingdom. Europe and emerging regions such as Asia Pacific, as well as… -
PEAK Matrix® March 29, 2019
Finance and Accounting Outsourcing (FAO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
The global multi-process FAO market witnessed a robust Year-on-Year (YOY) growth of 9-10% in 2018. The demand for FAO services remained strong from the United Kingdom, both the traditional markets of North America and Europe, as… -
PEAK Matrix® Sep. 29, 2020
Robotic Process Automation (RPA) – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020
Robotic Process Automation (RPA) has emerged as one of the fastest growing markets in the enterprise automation segment in the past decade, and the COVID-19 pandemic has further accelerated its adoption across industries and geographies. RPA… -
PEAK Matrix® Dec. 16, 2019
Finance and Accounting (F&A) Digital Capability Platform (DCP) Solutions PEAK Matrix™ Assessment with Service Provider Landscape 2020
As the Finance & Accounting Outsourcing (FAO) industry shifts from an arbitrage-first to a digital-first model, buyers are increasingly trying to understand the digital ecosystem of service providers to minimize human effort, improve efficiencies, and drive… -
Provider Compendium May 01, 2020
Intelligent Document Processing (IDP) – Technology Vendor Profile Compendium 2020
Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for… -
The Banking BPS – Service Provider Profile Compendium provides comprehensive, research-backed snapshots of 30 major banking BPS service providers, including Accenture, Atos Syntel, Avaloq, Capgemini, CGI, Cognizant, Concentrix, Conduent, Conneqt, Datamatics, DXC Technology, Exela Technologies, EXL,…
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State of the Market Aug. 07, 2019
Deal or No Deal – How Real is Digital Adoption in Banks’ Sourcing Relationships
Globally, banks continue to face diverse challenges – rising regulatory costs, decreasing revenue, low customer satisfaction, and stiff competition from FinTechs. The industry is witnessing high growth of technology and digital adoption. Buyers now expect providers… -
PEAK Matrix® March 27, 2020
Intelligent Document Processing (IDP) – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020
Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, PDF, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies… -
PEAK Matrix® Dec. 13, 2019
Advanced Analytics & Insights – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020
Analytics adoption across enterprises of all sizes is soaring with “data-to-decisions” journey as a strategic focus area. Data is emerging as a key enterprise asset and businesses are asking for value out of the terabytes of… -
Banking BPS market is quite mature, as clients have high confidence in service providers, especially in markets such as the United States and the United Kingdom. Europe and the emerging geographies such as Asia Pacific, as…
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PEAK Matrix® Aug. 30, 2019
Data & Analytics (D&A) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
Data and analytics (D&A) capabilities across the value chain, ranging from storage, computation, and insight generation, have made a leap forward in recent years. Digital native organizations are capitalizing on these technology advancements in a big… -
As the banking BPO industry shifts from arbitrage-first to digital-first model, buyers increasingly seek to understand the digital capabilities of service providers to eliminate/reduce human effort, improve efficiency, and drive better outcomes. While individual digital components…
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The global FAO market witnessed strong growth of 8-10% in 2016, driven primarily by an increase in first-generation outsourcers, inclusion of technology solutions, and scope expansion. Many F&A buyers that have achieved the traditional cost saving…
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Robotic Process Automation (RPA) is a key enabler of enterprise automation. It is rapidly gaining traction across industries and geographies, as more enterprises are becoming aware of its benefits. These benefits include reduction in costs, increased…
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Robotic Process Automation (RPA) is a key enabler of enterprise automation. It is rapidly gaining traction across industries and geographies, as more enterprises are becoming aware of its benefits. These benefits include reduction in costs, increased…
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The global multi-process FAO market witnessed a robust growth of 9-10% in 2016. The demand for FAO services remained strong from both the traditional markets of North America and Continental Europe, as well as from the…
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Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (e.g., email, text, pdf, and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies…
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As the FAO industry shifts from arbitrage-first to digital-first model, buyers are increasingly seeking to understand the digital capabilities of service providers to eliminate/reduce human effort, improve efficiency, and drive better outcomes. While individual digital components…
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Robotic Process Automation (RPA) continues to expand its reach and client base as more enterprises become aware of the benefits of the technology. The RPA software market witnessed a growth of 92-97% in 2017, driven by…
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