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State of the Market July 15, 2025
Capital Markets IT Services and Technology State of the Market 2025
Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security… -
Provider Compendium Sep. 29, 2025
Capital Markets Operations Services – Provider Compendium 2025
The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,… -
PEAK Matrix® March 09, 2026
Software Product Engineering Services PEAK Matrix® Assessment 2026 – Global and EMEA
Software product engineering continues to be a strategic investment priority for enterprises, even as macroeconomic pressures, talent constraints, and evolving sourcing strategies reshape spending patterns. Growth is increasingly driven by AI-native product development and platform-led modernization,… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise…
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Provider Compendium Sep. 30, 2025
Supply Chain Management (SCM) BPS – Provider Compendium 2025
Everest Group’s Supply Chain Management (SCM) BPS – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 11 SCM service providers and includes insights into the global SCM service provider landscape. It offers detailed profiles of… -
Voice of the Customer Jan. 02, 2026
Retail and Consumer Packaged Goods (CPG) Voice of the Customer (VoC) 2026
Retail and Consumer Packaged Goods (CPG) enterprises are rapidly evolving their technology agendas in response to shifting consumer behavior, economic uncertainty, and the need for greater operational resilience. As digital transformation initiatives mature, enterprises increasingly rely… -
PEAK Matrix® Sep. 30, 2026
Life and Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2026
L&A insurers are under pressure to modernize legacy technology estates, reduce Total Cost of Ownership (TCO), respond faster to changing customer and intermediary expectations, and meet evolving regulatory requirements. Carriers are increasingly prioritizing modular core modernization,… -
PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement… -
Provider Compendium Nov. 03, 2025
Customer Experience Management (CXM) Services – Provider Compendium 2025
Customer Experience Management (CXM) is entering a new evolutionary phase – one defined by AI-native execution. This report explores how leading providers are responding to a rapidly shifting market where intelligent systems can not only predict… -
PEAK Matrix® Aug. 25, 2026
Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2026
The global Customer Experience Management (CXM) market is becoming more execution-focused as enterprises progress from standalone generative AI pilots toward integrated human-AI operating models and early agentic workflows. Investment is increasingly directed toward production-ready AI across… -
State of the Market Aug. 12, 2025
Alternative Assets Operations Services State of the Market 2025
Alternative asset management is rapidly transforming, driven by a projected surge toward US$30 trillion in Assets Under Management (AUM) by 2030. This growth is creating unprecedented operational complexity, with institutions now facing new investor demands, irregular… -
PEAK Matrix® Oct. 15, 2025
Property and Casualty (P&C) Insurance IT Services PEAK Matrix® Assessment 2025
The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators.… -
Enterprises are leveraging Employer of Record (EoR) solutions to enhance their agility, adaptability, and resilience in hiring workers globally. The shift toward remote work, combined with labor laws’ growing complexities across various regions, has accelerated the…
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PEAK Matrix® Sep. 16, 2026
Insurance Claims Operations PEAK Matrix® Assessment 2026
Rising claims severity, litigation and catastrophe volatility, and growing customer expectations are increasing pressures on insurers to improve claims outcomes while controlling costs. Insurers are responding by modernizing claims platforms, redesigning workflows to expand automation and… -
State of the Market Aug. 05, 2025
IT Services for Telecom State of the Market 2025
The global IT services for telecom market is growing slowly, driven by macroeconomic headwinds, regulatory complexities, market saturation, and an increasingly complex cyber-risk landscape. Despite these challenges, telecom enterprises are ramping up investments in AI-enabled operations,… -
PEAK Matrix® Aug. 12, 2025
Microsoft Business Applications Services PEAK Matrix® Assessment 2025 – Focus on CRM and ERP Services
Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative… -
PEAK Matrix® Aug. 25, 2025
Talent Readiness for Next-generation Cloud Services PEAK Matrix® Assessment 2025
Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud… -
PEAK Matrix® July 24, 2025
Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025
Financial institutions face growing compliance burdens and escalating financial crime threats, intensifying the need for efficient, tech-enabled Financial Crime and Compliance (FCC) operations. In response, providers are updating their capabilities through AI-powered tools, domain-centric solutions, and… -
PEAK Matrix® Sep. 16, 2025
Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025
The global CXM services market is advancing significantly across the Americas, APAC, and EMEA, towards AI-native execution, driven by agentic AI and generative AI moving into production. Enterprises are increasingly investing in intelligent systems, particularly those…
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