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Viewpoint May 31, 2023
The FinTech Industry’s Outsourcing Needs
Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation,… -
State of the Market Aug. 24, 2026
Future of Service Management: Maximizing Enterprise Value through a Composable Approach
Enterprise investment in IT Service Management (ITSM) and Service Integration and Management (SIAM) is rising as organizations modernize service operations, manage expanding multi-cloud and multi-supplier ecosystems, and seek stronger alignment between technology performance and business outcomes.… -
Viewpoint Sep. 18, 2026
From Black Box to White Box: Helping Health Plans Take Control of Payment Integrity (PI)
Payment Integrity (PI) is a key driver for containing medical costs and payment leakage, and is heavily outsourced. In a traditional black-box model, health plans receive findings, savings, reporting, and invoices while the logic, evidence, exceptions,… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Thematic Report June 27, 2025
Global BFSI Talent Report 2025
Rapid technology advances, regulatory shifts, and economic volatility are reshaping the BFSI industry. Trends such as AI adoption, rising cybersecurity needs, and sustainability focus are transforming workforce demands, creating new roles, phasing out legacy skills, and… -
NEWState of the Market Nov. 03, 2026
Cloud Services for Mid-market Enterprises State of the Market 2026: Balancing Cloud Value Realization with AI-led Innovation
As organizations expand their use of cloud to meet evolving business needs, improve agility, and adopt emerging technologies, demand for cloud services is growing to support their cloud modernization needs. However, rising cost pressures are putting… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
Provider Compendium Sep. 25, 2026
Modern Mainframe Services – Provider Compendium 2026
Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these… -
Tech Launch Perspective July 17, 2026
Data and Analytics (D&A) – Review of Databricks’ Product Announcements at Databricks Data + AI Summit 2026
The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, strengthen governance, and prepare platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations that… -
The Data and Analytics (D&A) market continues to evolve rapidly as enterprises modernize fragmented data estates, improve governance, and prepare their data foundations for AI and agentic workloads. Organizations are prioritizing unified, interoperable, and real-time data…
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PEAK Matrix® June 09, 2026
IT Service Management (ITSM) Platforms PEAK Matrix® Assessment 2026
Modern enterprises face growing complexity in managing IT service delivery across multi-cloud environments, distributed workforces, and expanding technology estates. Traditional ticketing and portal-based IT Service Management (ITSM) approaches are proving inadequate as organizations accelerate AI adoption,… -
PEAK Matrix® May 11, 2026
Modern Data Catalog Products PEAK Matrix® Assessment 2026
Modern data environments are becoming increasingly complex, distributed, and dynamic, making it difficult for enterprises to maintain consistent governance, visibility, and control across data assets. Despite growing investment in enterprise data initiatives, many organizations still struggle… -
Cisco’s edge computing infrastructure strategy for AI reflects growing enterprise demand for scalable, secure, and real-time AI deployment at the edge. This report analyzes Cisco’s announcements at the Cisco Partner Summit 2025, emphasizing the company’s Unified…
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NEWPEAK Matrix® Oct. 30, 2026
Data Quality and Observability Products PEAK Matrix® Assessment 2026
Enterprise data environments are becoming increasingly distributed, real-time, and AI-driven, making data reliability critical to business operations and decision-making. As organizations expand their use of analytics, generative AI, and agentic workflows, traditional data quality checks are… -
Databricks is positioning itself as a comprehensive data intelligence platform that unifies data, AI, and governance to accelerate enterprise innovation. Its latest announcements emphasize deeper generative AI integration, advances in data engineering and governance, and enhancements…
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Snowflake is rapidly evolving into a unified platform that integrates analytics, AI, governance, and performance capabilities. Its latest product enhancements aim to streamline AI adoption, enhance data accessibility, and align with enterprise priorities around productivity, automation,…
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PEAK Matrix® Nov. 13, 2025
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2025
Enterprises are redefining their Data and Analytics (D&A) strategies to build a strong data foundation for AI that is tailored to their unique business context. This shift reflects a move from broad transformation programs to focused… -
PEAK Matrix® July 24, 2025
Data Observability Technology Provider PEAK Matrix® Assessment 2025
Data teams face rising complexity, from hybrid and multi-cloud pipelines to growing AI workloads. Hidden data failures, cost overruns, compliance breaches, and bad downstream decisions are becoming untenable. As a result, data observability is no longer… -
Provider Compendium June 27, 2025
Banking, Financial Services, and Insurance (BFSI) IT Services Specialists – Provider Compendium 2025
The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise,… -
Provider Compendium Sep. 30, 2026
Modern Data Catalog Products – Provider Compendium 2026
Modern data environments are becoming increasingly complex, distributed, and dynamic, making it difficult for enterprises to maintain consistent governance, visibility, and control over their data assets. Despite growing investments in data initiatives, many organizations still struggle…
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