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  • Accelerator
    Dec. 10, 2025

    The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,…
  • Technology Application Deep Dive
    Nov. 05, 2025

    Global demand for pharma outsourcing is rising to meet the demands of pharma/biopharma industry. Advances in analytics, Manufacturing 5.0, and emerging therapeutic modalities are reshaping how outsourcing operates. The market is shifting from traditional, specialized service…
  • State of the Market
    Dec. 12, 2025

    Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more…
  • Thematic Report
    June 27, 2024

    Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. To tackle a difficult business environment and more structural issues across the industry, CME…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Viewpoint
    May 31, 2023

    Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation,…
  • Webinar Deck
    June 27, 2023

    Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and…
  • Blog
    Feb. 23, 2023

    With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. Read on to learn more about the impact of…
  • State of the Market
    May 13, 2026

    Software product engineering spend continues to outpace broader engineering investment as enterprises prioritize AI-enabled products, cloud-native modernization, platform engineering, and data-led innovation. While macroeconomic uncertainty, RoI scrutiny, tariffs, and geopolitical risk continue to pressure budgets, the…
  • State of the Market
    June 23, 2026

    Banking enterprises are entering a more selective technology investment cycle. Stabilizing revenue and stronger capital markets activity are supporting modest recovery, but margin pressures, regulatory complexities, risk management needs, and cyber threats continue to shape spending.…
  • Thematic Report
    Dec. 09, 2025

    Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such…
  • Thematic Report
    Nov. 03, 2025

    The Life and Annuity (L&A) insurance market is fundamentally shifting in sourcing approaches, moving beyond legacy cost-saving models to prioritize agility, innovation, and resilience. This report examines how macroeconomic uncertainties, talent shortages, and evolving customer expectations…
  • State of the Market
    Oct. 29, 2025

    The Property and Casualty (P&C) insurance industry is operationally transforming in response to rising claims costs, regulatory pressures, and the need for agility in distribution and servicing. Insurers are moving beyond cost-driven outsourcing to pursue AI-enabled,…
  • State of the Market
    Dec. 16, 2025

    5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial…
  • Provider Compendium
    Oct. 24, 2025

    The Property and Casualty (P&C) insurance industry is rapidly transforming, driven by volatile market conditions, cost pressures, and increasing operational complexities. As insurers strive for profitable growth and agility, they are reconfiguring core operations and sourcing…
  • Provider Compendium
    Oct. 24, 2025

    Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption…
  • Provider Compendium
    April 23, 2026

    Private Equity (PE) firms are navigating a more demanding environment characterized by market volatility, tighter capital conditions, and rising expectations for consistent value creation. In response, firms are increasingly partnering with providers that combine advisory expertise…
  • Tech Launch Perspective
    June 30, 2026

    JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
  • PEAK Matrix®
    March 30, 2026

    Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic…

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