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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
State of the Market March 28, 2025
Multi-process Human Resources Outsourcing (MPHRO) State of the Market 2025
As the business landscape evolves, Chief Human Resources Officers (CHROs) face growing challenges. They must balance cost reduction with delivering a superior Employee Experience (EX). As AI becomes mainstream, CHROs must lead workforce transformation and mitigate… -
Thematic Report Nov. 27, 2024
Webinar Deck: Emerging IT Services Outsourcing Trends and Deal Strategies in EMEA
In today’s IT services landscape, early signs of recovery are beginning to emerge. While North America shows encouraging momentum, Europe remains steady, making it an optimal time for organizations to prepare for the next phase of… -
Provider Compendium Dec. 12, 2024
Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2024
Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2024 is a comprehensive resource that objectively analyzes 15 leading MPHRO service providers, providing detailed insights into their offerings and capabilities. The compendium combines information from interactions… -
PEAK Matrix® Sep. 30, 2024
Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2024
Enterprises grappled with challenges such as dealing with a multi-generational workforce, lack of skilled talent, and complex economic and geopolitical environments, making the year 2023 challenging for HR. Navigating these challenges requires scalability and agility. With… -
Thematic Report June 25, 2024
Webinar Deck: Winning Pricing and Solution Sizing Approaches in IT Outsourcing Deals
The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world. As a result, enterprises are pushing service providers to deliver more while keeping costs static or even… -
State of the Market Dec. 26, 2023
Multi-process Human Resources Outsourcing (MPHRO) State of the Market 2023
In the current landscape marked by volatility, uncertainty, complexity, and ambiguity, enterprises are consistently seeking ways to optimize operational efficiency. Challenges such as talent scarcity, inflation, economic instability, and geopolitical uncertainties have intensified interest in outsourcing… -
Provider Compendium Nov. 15, 2023
Multi-Process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2023
The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2023 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment. The report provides comprehensive and fact-based snapshots of 17 MPHRO service providers.… -
PEAK Matrix® Aug. 04, 2023
Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2023
In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency. Ongoing talent shortage, surging inflation, a recessionary environment, and geopolitical instability, coupled with… -
PriceBook June 02, 2026
PriceBook H2 2025 | Information Technology
This PriceBook is available only to Outsourcing Excellence members. For information on membership, please contact us. The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of… -
State of the Market March 11, 2026
Payroll Solutions State of the Market 2026
Payroll solutions have become foundational to enterprise operations as organizations navigate increasing regulatory scrutiny, distributed workforce models, and expanding global operations. What was once a siloed, transaction-oriented function is now evolving into a strategic, technology-enabled capability… -
PEAK Matrix® Oct. 19, 2026
Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2026
As enterprises continue to expand across geographies, managing payroll for increasingly distributed workforces has become more complex, with growing regulatory requirements, fragmented technology environments, and heightened expectations around accuracy, compliance, and financial control. Organizations are… -
Provider Snapshot Sep. 03, 2026
Provider Snapshot | Genpact 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise…
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PriceBook Nov. 28, 2025
PriceBook H1 2025 | Information Technology
The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also use the analyst… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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Provider Snapshot July 24, 2026
Provider Snapshot | Cognizant 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
PEAK Matrix® Oct. 23, 2026
Employer of Record (EoR) Solutions PEAK Matrix® Assessment 2026
Enterprises are leveraging Employer of Record (EoR) solutions to enhance agility, adaptability, and resilience in hiring workers globally. The continued globalization of talent, combined with regulatory complexity and scrutiny around worker classification, has sustained demand for…
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