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  • Accelerator
    Dec. 10, 2025

    The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,…
  • Technology Application Deep Dive
    Nov. 05, 2025

    Global demand for pharma outsourcing is rising to meet the demands of pharma/biopharma industry. Advances in analytics, Manufacturing 5.0, and emerging therapeutic modalities are reshaping how outsourcing operates. The market is shifting from traditional, specialized service…
  • State of the Market
    Dec. 12, 2025

    Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more…
  • Thematic Report
    June 27, 2024

    Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. To tackle a difficult business environment and more structural issues across the industry, CME…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Webinar Deck
    June 27, 2023

    Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and…
  • Thematic Report
    Aug. 21, 2023

    This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
  • State of the Market
    Dec. 10, 2025

    Agentic AI is transforming marketing, enabling workflows that are swift, smart, streamlined, and scalable. This evolution moves marketing beyond static automation toward dynamic orchestration, where AI agents collaborate with human teams to deliver outcomes faster, with…
  • State of the Market
    Aug. 21, 2025

    As gen AI and agentic AI integrate into enterprise platforms, the Trust and Safety (T&S) function is transforming. Once focused on downstream moderation, T&S now supports AI safety, ethics, and compliance across the full system life…
  • State of the Market
    Sep. 18, 2025

    Capital markets enterprises are accelerating transformation agendas to respond to rising regulatory complexities, cost pressures, and growing investor demands across wealth, pensions, and alternative assets. The shift to outsourced operating models is gaining momentum, especially in…
  • Provider Compendium
    Oct. 24, 2025

    Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption…
  • Provider Compendium
    Feb. 24, 2026

    The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking…
  • Tech Launch Perspective
    June 30, 2026

    JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
  • State of the Market
    July 15, 2025

    Capital market firms face pressure from limited revenue growth, rising costs, and stringent regulatory mandates. Despite margin constraints, these firms are investing selectively in technology areas such as algorithmic trading platforms, AI-driven analytics, cloud-native platforms, security…
  • Provider Compendium
    Sep. 29, 2025

    The capital markets operations ecosystem is rapidly transforming as firms strive to modernize platforms, manage risks, and meet regulatory demands. This compendium features 11 providers’ fact-based profiles, capturing their offerings, client coverage, technology adoption, delivery footprints,…
  • Viewpoint
    Oct. 07, 2025

    Contingent Workforce Management (CWM) is evolving from a transactional support function to a strategic enterprise agility and talent optimization enabler. Amid growing complexity from geopolitical shifts, remote work, and demand for specialized skills, organizations must move…
  • PEAK Matrix®
    Sep. 12, 2025

    Enterprises are recalibrating procurement and finance operations as cost pressures, regulatory complexity, and rapid technology advancements intensify. Procure-to-Pay (P2P) products have become integral to unifying purchasing and Accounts Payable (AP) workflows, enabling organizations to automate processes,…
  • Innovation Watch
    Nov. 03, 2025

    Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today.…
  • PEAK Matrix®
    Nov. 06, 2025

    Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…

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