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State of the Market March 24, 2026
Multi-process Human Resources Outsourcing (MPHRO) – State of the Market 2026
Enterprises are increasingly turning to Multi-process Human Resources Outsourcing (MPHRO) to modernize HR operations and support evolving workforce strategies. As organizations navigate macroeconomic uncertainty, hybrid work models, and growing regulatory complexity, they are prioritizing scalable, technology-enabled… -
Thematic Report Jan. 12, 2026
Health and Wellness (H&W) Benefits Administration Outsourcing (BAO) US Market Primer
Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act… -
PEAK Matrix® Aug. 25, 2025
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific
Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across… -
Viewpoint May 31, 2023
The FinTech Industry’s Outsourcing Needs
Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation,… -
June 28, 2016
IT Outsourcing Handbook
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State of the Market Jan. 14, 2016
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
PEAK Matrix® Dec. 04, 2015
IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital… -
Thematic Report Jan. 09, 2026
Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI
Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises… -
Webinar Deck March 19, 2025
Webinar Deck: Unlock Empowered Decisions: Global E&IT Technology Trends 2025
Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT… -
Provider Compendium April 25, 2024
Google Cloud Services Specialists – Provider Compendium 2024
The public cloud market is transforming, driven by increasing enterprise maturity in cloud adoption and sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focusing on AI, advanced data analytics,… -
Viewpoint April 15, 2024
Cloud Modernization: Maximize Your ROI in Cloud
Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the… -
Viewpoint March 26, 2024
Arpit Mehra
Practice Director
Naga Koundinya
Senior AnalystBridging the Data Gap: the Power of Synthetic Data
This report underscores synthetic data’s vital role in addressing data challenges during AI initiatives. It highlights the significance of leveraging synthetic data to train and optimize AI models effectively. Additionally, it explores best practices for using… -
There is a strong need for IT service providers and cloud vendors to enhance their partnership to accelerate cloud journey for clients. This is significantly more relevant now as clients want to transform their businesses leveraging…
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Recognizing the increasing need for an integrated technology ecosystem in the rapidly evolving talent acquisition and management market, Avionté strategically acquired SimpleVMS. Historically, Vendor Management System (VMS) functioned as a distinct technology from staffing Applicant Tracking…
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Viewpoint July 06, 2022
Dealing with Legacy IT Estate While Preparing for Cloud – Invest or Harvest?
Enterprises today are evolving their IT landscapes to align their business and strategic priorities through digital transformation. As they do this, enterprises strive to find a balance between adapting to the rapidly changing ecosystem, customer-driven demand,… -
Viewpoint Dec. 01, 2021
Workday Acquires VNDLY: Enabling an Integrated Platform-Driven Approach for Total Talent Management (TTM)
Workday has emerged as a leading enterprise management system, along with SAP and Oracle, by disrupting the Human Capital Management (HCM) space and adding finance, planning, and procurement capabilities to its portfolio. Over the last eight… -
Thematic Report March 26, 2021
Robin Jain
Practice DirectorClosing the Gap for FinTech and BigTech Operations – Non-banks' Sourcing Opportunity
The financial services industry experienced significant disruption during the last decade. The number, diversity, and scale of new organizations in the market have also grown significantly in recent years. As non-banks scale, they face the challenge… -
The COVID-19 crisis has led to a marked shift in how work is carried out. As the coronavirus pandemic spread globally in early 2020 and governments ordered nationwide shutdowns, companies swiftly began to move their employees…
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Thematic Report Nov. 25, 2020
Digital Adoption Platform (DAP) Playbook
Evolving into a digital-first business is becoming increasingly important for organizations to remain resilient and competitive. As enterprises move ahead on this journey, they face multiple challenges – in terms of adoption, communication, and support –… -
State of the Market Oct. 22, 2020
Digital Adoption Platform (DAP) – State of the Market Report 2021
Enterprises face various challenges in generating sufficient RoI from their technology investments due to difficulty in onboarding/training users, poor adoption rates, and sub-par user experience. Digital Adoption Platforms (DAPs) can successfully address this gap, drive up…
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