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State of the Market Dec. 19, 2025
Recruitment Process Outsourcing (RPO) State of the Market 2025
The global Recruitment Process Outsourcing (RPO) market saw another year of decline in 2024 amid persistent macroeconomic volatility, delayed hiring decisions, and tighter budgets. Demand contraction across key economies resulted in reduced hiring volumes, cautious workforce… -
Viewpoint Feb. 27, 2026
From Transactional to Transformational: How Outsourcing Is Redefining Workforce Strategy
The outsourcing landscape is profoundly transforming as enterprises adapt to digital acceleration, talent scarcity, and economic volatility. Once limited to transactional, cost-focused engagements, outsourcing has now become a strategic enabler for agility, innovation, and capability building.… -
Viewpoint June 09, 2026
Democratizing Contingent Workforce Management (CWM)
Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility… -
Thematic Report Aug. 05, 2026
State of the UK Recruitment Market | Shifting Buying Patterns from Fragmented Hiring to Integrated Workforce Solutions
The UK recruitment market is transforming as enterprises rethink how they acquire and manage talent in response to economic uncertainty, regulatory complexities, and evolving workforce requirements. Rather than treating permanent, contingent, and interim hiring as separate… -
This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
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Viewpoint Aug. 03, 2026
Next-generation Talent Acquisition (TA) in Pharma, MedTech, and Life Sciences (LS)
Pharma, MedTech, and Life Sciences (LS) organizations are operating in an increasingly complex talent environment shaped by scientific innovation, digital transformation, regulatory scrutiny, and evolving workforce demands. Persistent shortages of specialized talent, fluctuating hiring needs driven… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Thematic Report Dec. 08, 2025
Global IT and Tech Talent Report 2025
Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in… -
Thematic Report May 28, 2026
EDGE Future Readiness Assessment: An Enterprise’s Guide to Building Next-generation Contingent Workforce Strategies
Enterprises are increasingly using contingent workforce programs to access scarce skills, improve agility, and respond to changing business demands. However, many organizations continue to evaluate these programs through narrow measures such as cost savings, compliance, and… -
State of the Market Dec. 24, 2025
Contingent Workforce Management (CWM) Services and Technology Ecosystem State of the Market 2025
The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management… -
PEAK Matrix® Oct. 08, 2026
Workforce Management Product in Contact Centers PEAK Matrix® Assessment 2026
Contact centers are managing increasingly complex workforce requirements as customer interactions span voice, chat, email, messaging, social, and asynchronous channels. At the same time, enterprises are under pressure to control labor costs, improve service consistency, support… -
State of the Market Aug. 21, 2025
Trust and Safety State of the Market 2025
As gen AI and agentic AI integrate into enterprise platforms, the Trust and Safety (T&S) function is transforming. Once focused on downstream moderation, T&S now supports AI safety, ethics, and compliance across the full system life… -
Provider Compendium Dec. 24, 2025
Employer of Record (EoR) – Provider Compendium 2025
The Employer of Record (EoR) Provider Compendium 2025 provides a comprehensive snapshot of 15 EoR providers’ recent investments and strategic developments. It also offers an overview of every provider’s solution capability and their market adoption and… -
Rapid technology advances, regulatory shifts, and economic volatility are reshaping the global pharma and life sciences industry. From AI adoption to the increasing emphasis on sustainability, enterprises are navigating profound workforce changes. New roles are emerging…
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Viewpoint March 25, 2026
Operationalizing Next-generation Talent Acquisition (TA)
Talent Acquisition (TA) is evolving as enterprises redefine its role from a transactional hiring function to a strategic business growth and workforce agility driver. Organizations are increasingly expecting TA to improve quality of hires, enable faster… -
Tech Provider Spotlight Nov. 11, 2025
Tech Provider Spotlight: AI Agents and Copilots in Talent Acquisition
The talent acquisition landscape is significantly shifting as organizations adopt new AI technologies to meet growing challenges in scale, speed, and candidate experiences. Traditional recruitment systems, limited by structured workflows and human oversight, are giving way… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
Viewpoint Oct. 24, 2025
A New Frontier in Global HR: Mastering the Long Tail of Dispersed Workforces
Enterprises are expanding across an increasing number of small, dispersed markets where each location hosts only a few employees but collectively drives growth, resilience, and talent access. The report highlights the growing importance of these long-tail… -
State of the Market Nov. 27, 2025
AWS Services State of the Market 2025: Architecting Resilient and Agile Enterprises on AWS
AI acceleration, cost optimization, and the need for business-integrated solutions are helping mature the enterprise cloud landscape. Cloud is now viewed as the foundation for data-driven intelligence, automation, and continuous modernization rather than just a scalable… -
PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
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