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Market Insights™ Aug. 22, 2024
Shift in Enterprises’ Expectations from Outsourcing
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Market Insights™ July 31, 2024
Shift in Enterprise Satisfaction on Outsourcing Engagements
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Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Viewpoint June 18, 2026
GBS Service Experience (SX)
Moving the dial on Service Experience (SX) has become a key priority for Global Business Services (GBS) leaders. Organizations are investing in journey redesign, workflow simplification, stakeholder engagement, self-service enablement, and digital experience initiatives to make… -
PEAK Matrix® April 29, 2026
Oracle Cloud Applications Services PEAK Matrix® Assessment 2026
Oracle has evolved as a central platform for enterprise transformation, enabling organizations to modernize legacy systems, optimize costs, and elevate stakeholder experiences. Enterprises are increasingly expanding their Oracle Cloud Applications adoption beyond traditional enterprise resource planning… -
Viewpoint April 21, 2026
Agentic AI in Enterprises: Readiness, Realities, and Roadblocks
As enterprises enter the next wave of AI-led transformation, agentic AI is emerging as a powerful force, marked by intelligent systems capable of autonomous decision-making and contextual actions. Unlike earlier AI phases focused on content generation… -
State of the Market Aug. 07, 2025
Candidate Engagement and Experience Platforms State of the Market 2025
Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable… -
PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
State of the Market Nov. 27, 2025
AWS Services State of the Market 2025: Architecting Resilient and Agile Enterprises on AWS
AI acceleration, cost optimization, and the need for business-integrated solutions are helping mature the enterprise cloud landscape. Cloud is now viewed as the foundation for data-driven intelligence, automation, and continuous modernization rather than just a scalable… -
State of the Market Dec. 19, 2025
Microsoft Azure State of the Market 2025: Operationalization of AI-led Transformation
AI acceleration, unified data strategies, and the need for secure, governed environments are reshaping the enterprise cloud landscape. Cloud is increasingly viewed as the operating foundation for scaled AI, real-time intelligence, and continuous modernization rather than… -
AWS marketplace product and feature announcements at re:Invent 2025 mark a shift toward AI-powered procurement and solution-centric buying on its cloud marketplace platform with the launch of agent mode and AI-enhanced search, multi-product solutions, express private…
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Provider Compendium March 26, 2026
Healthcare Specialists IT Services – Provider Compendium 2026
Healthcare enterprises are increasingly relying on specialist IT providers to address the growing complexities of healthcare transformation, regulatory compliance, and digital innovation. Payers and providers are under pressure to modernize core systems, improve interoperability, enable digital… -
PEAK Matrix® Aug. 12, 2025
Microsoft Business Applications Services PEAK Matrix® Assessment 2025 – Focus on CRM and ERP Services
Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative… -
PEAK Matrix® Aug. 25, 2025
Talent Readiness for Next-generation Cloud Services PEAK Matrix® Assessment 2025
Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud… -
PEAK Matrix® Sep. 25, 2026
Application Management Services PEAK Matrix® Assessment 2026
Enterprise application estates are becoming more complex, distributed, and business-critical as organizations manage legacy applications, packaged applications, Software-as-a-Service (SaaS) platforms, and cloud-native applications while increasingly embedding AI across business processes. This is expanding the role of… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
Thematic Report Aug. 28, 2026
Top 10 In-demand Technology Skills in the US: Evolving Talent Supply and Location Dynamics
As technology becomes increasingly central to business operations, demand for specialized technology skills in the US continues to evolve. Next-generation technologies, faster digital transformation, changing client expectations, and increasing competitive pressure are strengthening demand for advanced… -
PEAK Matrix® Nov. 25, 2025
Healthcare Specialist IT Services PEAK Matrix® Assessment 2025
Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize… -
Provider Compendium Oct. 07, 2026
Pre-payment Integrity Solutions - Provider Compendium 2026
Pre-payment integrity is gaining momentum as health plans look to shift left with payment accuracy activities, moving from retrospective recovery toward earlier intervention before claims are paid. Rising medical costs, provider abrasion from post-pay recoveries, and… -
Provider Compendium Sep. 25, 2026
Modern Mainframe Services – Provider Compendium 2026
Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these…
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