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State of the Market March 24, 2026
Multi-process Human Resources Outsourcing (MPHRO) – State of the Market 2026
Enterprises are increasingly turning to Multi-process Human Resources Outsourcing (MPHRO) to modernize HR operations and support evolving workforce strategies. As organizations navigate macroeconomic uncertainty, hybrid work models, and growing regulatory complexity, they are prioritizing scalable, technology-enabled… -
Thematic Report Jan. 12, 2026
Health and Wellness (H&W) Benefits Administration Outsourcing (BAO) US Market Primer
Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
PEAK Matrix® Aug. 25, 2025
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific
Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across… -
June 28, 2016
IT Outsourcing Handbook
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State of the Market Jan. 14, 2016
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
PEAK Matrix® Dec. 04, 2015
IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital… -
Thematic Report Jan. 09, 2026
Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI
Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises… -
Webinar Deck March 19, 2025
Webinar Deck: Unlock Empowered Decisions: Global E&IT Technology Trends 2025
Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT… -
Accelerator May 10, 2024
Optimizing Sourcing Operations Through Autonomous Sourcing Tools
This report is available only to Outsourcing Excellence members. For information on membership, please contact us In today’s rapidly evolving business landscape, sourcing organizations are streamlining their processes and maximizing their efficiency. They recognize the potential… -
Provider Compendium April 25, 2024
Google Cloud Services Specialists – Provider Compendium 2024
The public cloud market is transforming, driven by increasing enterprise maturity in cloud adoption and sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focusing on AI, advanced data analytics,… -
Viewpoint April 15, 2024
Cloud Modernization: Maximize Your ROI in Cloud
Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the… -
There is a strong need for IT service providers and cloud vendors to enhance their partnership to accelerate cloud journey for clients. This is significantly more relevant now as clients want to transform their businesses leveraging…
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Recognizing the increasing need for an integrated technology ecosystem in the rapidly evolving talent acquisition and management market, Avionté strategically acquired SimpleVMS. Historically, Vendor Management System (VMS) functioned as a distinct technology from staffing Applicant Tracking…
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Thematic Report Nov. 16, 2023
Virtual Roundtable Discussion Deck: Modernizing the Strategic Sourcing Process with Technology
This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions in which senior executives across enterprises share their experiences and opinions… -
Viewpoint July 06, 2022
Dealing with Legacy IT Estate While Preparing for Cloud – Invest or Harvest?
Enterprises today are evolving their IT landscapes to align their business and strategic priorities through digital transformation. As they do this, enterprises strive to find a balance between adapting to the rapidly changing ecosystem, customer-driven demand,… -
Viewpoint Dec. 01, 2021
Workday Acquires VNDLY: Enabling an Integrated Platform-Driven Approach for Total Talent Management (TTM)
Workday has emerged as a leading enterprise management system, along with SAP and Oracle, by disrupting the Human Capital Management (HCM) space and adding finance, planning, and procurement capabilities to its portfolio. Over the last eight… -
The COVID-19 crisis has led to a marked shift in how work is carried out. As the coronavirus pandemic spread globally in early 2020 and governments ordered nationwide shutdowns, companies swiftly began to move their employees…
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Thematic Report Nov. 25, 2020
Digital Adoption Platform (DAP) Playbook
Evolving into a digital-first business is becoming increasingly important for organizations to remain resilient and competitive. As enterprises move ahead on this journey, they face multiple challenges – in terms of adoption, communication, and support –…
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