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  • Sep. 25, 2025

    The outsourcing industry is in the middle of a pricing reset. New AI-driven savings levers, elevated competitive intensity, and the push to retain or win deals at any cost are reshaping commercials across the industry. This…
  • Event
    July 30, 2024

    For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change. However, there may be…
  • Event
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • Thematic Report
    Nov. 27, 2024

    In today’s IT services landscape, early signs of recovery are beginning to emerge. While North America shows encouraging momentum, Europe remains steady, making it an optimal time for organizations to prepare for the next phase of…
  • Thematic Report
    July 30, 2024

    For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change. However, there may be…
  • Webinar Deck
    Dec. 03, 2024

    As the global services landscape continues to evolve, 2024 has brought unique challenges. While the cost of delivering global services continued to increase, pricing came to a standstill for many services and even declined for some.…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Webinar Deck
    Nov. 23, 2023

    Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,…
  • Webinar Deck
    Sep. 12, 2023

    In the current market, prices are reaching a plateau, and providers are facing the pressing need to re-evaluate their solutions to gain a competitive edge in outsourcing deals. Additionally, today’s buyers are increasingly more aware that…
  • Video
    July 07, 2023

    In this installment of our Pricing Bulletin series, join Everest Group’s Amanpreet Manchanda, Practice Director, and Achint Arora, Partner, as they explore the challenges in outsourcing. With a focus on the persistent obstacles faced by enterprises,…
  • Video
    March 29, 2023

    In this episode of the Pricing Bulletin, Rohan Pant, Practice Director, is joined by Abhishek Sharma, Partner, to discuss the likelihood of a true recession in 2023 and what that means for outsourcing pricing. With the…
  • Webinar Deck
    June 27, 2023

    Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and…
  • Webinar Deck
    Feb. 14, 2023

    The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to…
  • Webinar Deck
    Nov. 15, 2022

    2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in…
  • Webinar Deck
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…
  • Tech Launch Perspective
    Dec. 30, 2025

    AWS marketplace product and feature announcements at re:Invent 2025 mark a shift toward AI-powered procurement and solution-centric buying on its cloud marketplace platform with the launch of agent mode and AI-enhanced search, multi-product solutions, express private…
  • Webinar Deck
    Feb. 11, 2025

    Watch Everest Group experts Rohan Pant, Vice President, Ricky Sundrani, Partner, and Richa Tapadia, Practice Director, for an insightful webinar on the evolving landscape of Cloud and Infrastructure Services (CIS) pricing and deal trends for 2025.…
  • NEW
    Tech Launch Perspective
    July 17, 2026

    The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, strengthen governance, and prepare platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations that…
  • Tech Launch Perspective
    June 23, 2026

    The Data and Analytics (D&A) market continues to evolve as enterprises modernize fragmented data estates, improve governance, and prepare data platforms for AI and agentic workloads. Organizations are prioritizing governed, interoperable, real-time, and context-rich data foundations…
  • Tech Launch Perspective
    April 07, 2026

    This report reviews NVIDIA’s announcements at NVIDIA GTC 2026 and highlights its AI infrastructure offerings across compute, networking, and software, including new capabilities introduced during the event. It presents Everest Group’s perspective on NVIDIA’s product announcements,…

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