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Showing 25 results
  • Viewpoint
    June 09, 2026

    Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility…
  • FEATURED
    Thematic Report
    Sep. 08, 2026

    Latin America’s Business Process Outsourcing (BPO) market is entering a new phase of growth as enterprises increasingly look beyond traditional customer support and labor arbitrage to build more resilient, specialized, and strategically valuable delivery portfolios. The…
  • Thematic Report
    May 28, 2026

    Enterprises are increasingly using contingent workforce programs to access scarce skills, improve agility, and respond to changing business demands. However, many organizations continue to evaluate these programs through narrow measures such as cost savings, compliance, and…
  • PEAK Matrix®
    Oct. 08, 2026

    Contact centers are managing increasingly complex workforce requirements as customer interactions span voice, chat, email, messaging, social, and asynchronous channels. At the same time, enterprises are under pressure to control labor costs, improve service consistency, support…
  • PEAK Matrix®
    July 16, 2026

    Rewards and Recognition (R&R) solutions have become an increasingly strategic component of enterprise talent and employee experience strategies. Organizations are moving beyond transactional recognition programs toward platforms that strengthen culture, reinforce organizational values, improve manager effectiveness,…
  • Thematic Report
    June 23, 2026

    The global manufacturing and engineering industry is undergoing significant transformation as automation, Artificial Intelligence (AI), sustainability imperatives, geopolitical shifts, and evolving supply chain strategies reshape operating models. As organizations accelerate investments in smart factories, electrification, advanced…
  • Provider Compendium
    Sep. 24, 2026

    The People Analytics Platform Provider Compendium 2026 report analyzes 17 leading people analytics platform technology providers’ offerings and capabilities. The report combines information from interactions with technology providers and Everest Group’s proprietary intellectual property to create…
  • PEAK Matrix®
    July 08, 2026

    Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through…
  • PEAK Matrix®
    Sep. 02, 2026

    Enterprises are facing growing pressure to balance fluctuating demand, rising labor costs, increasingly complex workforce regulations, and employee expectations for greater flexibility and transparency. These pressures are changing the role of Workforce Management (WFM) technology. Rather…
  • Thematic Report
    Aug. 28, 2026

    As technology becomes increasingly central to business operations, demand for specialized technology skills in the US continues to evolve. Next-generation technologies, faster digital transformation, changing client expectations, and increasing competitive pressure are strengthening demand for advanced…
  • June 26, 2026

    Twin earthquakes in northern Venezuela have renewed focus on business continuity and delivery resilience in a market where commercial activity is concentrated around Caracas. Although Venezuela has a smaller footprint in the global services industry than…
  • Provider Compendium
    Oct. 07, 2026

    Pre-payment integrity is gaining momentum as health plans look to shift left with payment accuracy activities, moving from retrospective recovery toward earlier intervention before claims are paid. Rising medical costs, provider abrasion from post-pay recoveries, and…
  • Provider Compendium
    Sep. 25, 2026

    Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these…
  • Tech Launch Perspective
    Aug. 28, 2026

    Physical AI is gaining enterprise attention as organizations seek to equip robots, drones, vision AI systems, and other intelligent machines with capabilities to perceive their surroundings, reason in real time, and act autonomously. Advances in smaller,…
  • PEAK Matrix®
    July 29, 2026

    Microsoft Azure is deepening its enterprise relevance across data, AI, security, developer productivity, cloud-native infrastructure, and hybrid cloud. Microsoft Fabric, Azure AI Foundry, Azure OpenAI Service, Copilot, Microsoft-native security, Azure Arc, and Azure Local are becoming…
  • PEAK Matrix®
    Sep. 11, 2026

    Mid-market organizations are modernizing their HR technology environments as workforce complexity, regulatory requirements, distributed operating models, and evolving employee expectations increase demand for scalable and integrated Human Capital Management (HCM) platforms. Buyers increasingly seek enterprise-grade functionality…
  • State of the Market
    June 15, 2026

    This report, titled Risk Watch 2026: Navigating a World of Wars, Walls, and Watch-items, is the latest edition of Everest Group’s flagship Locations State of the Market report for global services leaders. The report examines how…
  • Viewpoint
    July 20, 2026

    Banking, Financial Services, and Insurance (BFSI) institutions are entering a new operating era shaped by real-time decisioning, AI-enabled processes, digital ecosystems, and rising customer and regulatory expectations. While mainframes continue to provide the resilience, security, scalability,…
  • PEAK Matrix®
    July 02, 2026

    Mainframe modernization has become a strategic priority as enterprises seek to reduce run costs, address legacy talent constraints, and unlock digital business models without disrupting core systems. The market is shifting from rehost-led programs toward phased,…
  • Technology Awareness Deep Dive
    June 29, 2026

    This report examines the evolution of data center cooling as it becomes a foundational enabler of AI-scale infrastructure by supporting the rapid growth of graphics processing unit-intensive workloads, High-performance Computing (HPC) workloads, and machine learning workloads. The…

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