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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
Provider Compendium Dec. 22, 2025
Procurement Outsourcing (PO) Services – Provider Compendium 2025
The Procurement Outsourcing (PO) Services – Provider Compendium 2025 provides comprehensive, fact-based profiles of 20 PO providers. It highlights their service offerings, scale of operations, technology solutions, delivery locations, and recent developments and investments. This report… -
PEAK Matrix® Sep. 11, 2026
Procurement Outsourcing (PO) Services PEAK Matrix® Assessment 2026
Procurement’s role is expanding as enterprises seek to build more resilient, insight-led, and technology-enabled Source-to-Pay (S2P) workflows amid geopolitical uncertainty, extended decision cycles, and continued cost and productivity pressures. Organizations are moving toward scaled AI adoption… -
State of the Market March 24, 2026
Multi-process Human Resources Outsourcing (MPHRO) – State of the Market 2026
Enterprises are increasingly turning to Multi-process Human Resources Outsourcing (MPHRO) to modernize HR operations and support evolving workforce strategies. As organizations navigate macroeconomic uncertainty, hybrid work models, and growing regulatory complexity, they are prioritizing scalable, technology-enabled… -
Thematic Report Jan. 12, 2026
Health and Wellness (H&W) Benefits Administration Outsourcing (BAO) US Market Primer
Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
Viewpoint June 09, 2026
Democratizing Contingent Workforce Management (CWM)
Organizations are increasingly using contingent talent to improve workforce agility, access specialized skills, and manage cost pressures. However, many Contingent Workforce Management (CWM) programs remain constrained by fragmented tools, disconnected services, manual workflows, and limited visibility… -
State of the Market March 11, 2026
Payroll Solutions State of the Market 2026
Payroll solutions have become foundational to enterprise operations as organizations navigate increasing regulatory scrutiny, distributed workforce models, and expanding global operations. What was once a siloed, transaction-oriented function is now evolving into a strategic, technology-enabled capability… -
Thematic Report Jan. 09, 2026
Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI
Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises… -
Provider Snapshot July 16, 2026
Provider Snapshot | Conduent 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
Category Strategy Templates July 30, 2026
Category Strategy Template: Artificial Intelligence (AI) Services
Procurement organizations are under increasing pressure to reduce costs, manage supplier risks, and maximize business value while supporting enterprise AI adoption. As organizations accelerate investments in generative AI, agentic AI, and intelligent automation, category managers need… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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Thematic Report Dec. 08, 2025
Global IT and Tech Talent Report 2025
Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in… -
State of the Market Dec. 24, 2025
Contingent Workforce Management (CWM) Services and Technology Ecosystem State of the Market 2025
The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management… -
PEAK Matrix® Oct. 05, 2026
US Health and Welfare (H&W) Benefits PEAK Matrix® Assessment 2026
US employers are under growing pressure to manage healthcare costs, address regulatory requirements, simplify fragmented benefits ecosystems, and provide employees with easier access to personalized benefits support. These priorities are expanding Health and Welfare (H&W) benefits… -
Provider Snapshot July 24, 2026
Provider Snapshot | Teleperformance 2026
Everest Group’s Provider Snapshots provide comprehensive and fact-based overviews of leading providers across several dimensions, including financial performance, offerings, client base, delivery presence, and key developments. These reports are ideal references and starting points for enterprise… -
PEAK Matrix® Oct. 08, 2026
Workforce Management Product in Contact Centers PEAK Matrix® Assessment 2026
Contact centers are managing increasingly complex workforce requirements as customer interactions span voice, chat, email, messaging, social, and asynchronous channels. At the same time, enterprises are under pressure to control labor costs, improve service consistency, support… -
Thematic Report Jan. 16, 2026
Earned Wage Access (EWA) in the US: Trends and Market Outlook
Managing employee pay in the US is undergoing a structural shift as employers respond to rising expectations for pay flexibility, immediacy, and employee-centric financial benefits. Earned Wage Access (EWA) has emerged as a critical payroll-adjacent solution,… -
Thematic Report May 18, 2026
The Rise of Mid-market Human Capital Management (HCM): What is Driving the Shift?
Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that…
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