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Viewpoint Sep. 18, 2026
From Black Box to White Box: Helping Health Plans Take Control of Payment Integrity (PI)
Payment Integrity (PI) is a key driver for containing medical costs and payment leakage, and is heavily outsourced. In a traditional black-box model, health plans receive findings, savings, reporting, and invoices while the logic, evidence, exceptions,… -
PEAK Matrix® Sep. 30, 2026
Life and Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2026
L&A insurers are under pressure to modernize legacy technology estates, reduce Total Cost of Ownership (TCO), respond faster to changing customer and intermediary expectations, and meet evolving regulatory requirements. Carriers are increasingly prioritizing modular core modernization,… -
PEAK Matrix® Oct. 05, 2026
Global Capability Center (GCC) Transformation Capabilities in India – PEAK Matrix® Assessment 2026
Global Capability Centers (GCCs) are increasingly moving beyond delivery support to take on broader mandates across AI adoption, process redesign, capability development, and enterprise transformation. As their strategic role expands, the need for structured transformation is… -
PEAK Matrix® Aug. 13, 2026
Global Capability Center (GCC) Setup Capabilities in India - PEAK Matrix® Assessment 2026
The Global Capability Center (GCC) setup market continues to expand, with enterprises establishing over 300 offshore and nearshore centers annually. India remains the preferred setup destination, supported by its mature talent ecosystem, enabling regulatory environment, and… -
PEAK Matrix® Oct. 06, 2026
Contractor of Record (CoR) and Contingent Employer of Record (CEoR) Solutions PEAK Matrix® Assessment 2026
The growing use of temporary workers, freelancers, independent contractors, and other contingent talent models is increasing the need for compliant, flexible, and globally scalable workforce solutions. Contractor of Record (CoR) and Contingent Employer of Record (CEoR)… -
Executive Briefs July 29, 2026
Service Provider Health Check: BPS, Engineering, and IT – C1Q26 Results
The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It provides enterprises with key insights for Request for Proposal (RFP) evaluations, contract negotiations, and risk…
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