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  • Viewpoint
    March 25, 2021

    Traditional/legacy businesses find it difficult to adapt to changing market dynamics, evolving customer expectations, and unexpected disruptions. The COVID-19 pandemic has further highlighted these issues, and enterprises have accelerated their efforts to adopt digital initiatives and…
  • Blog
    Feb. 02, 2021

    Numerous acquisitions have taken place in the RPA space over the past couple of years. As we looked at these acquisitions closely in our blog “Is It Open Season for RPA Acquisitions?,” one of the key…
  • Viewpoint
    Jan. 28, 2021

    While RPA platforms were traditionally built for on-premise deployments as a majority of automations involved desktop-based applications, deployments on the cloud also grew as cloud-based business applications gained traction. With the outbreak of COVID-19, it became…
  • State of the Market
    Dec. 28, 2020

    Robotic Process Automation (RPA) has been among the fastest growing markets in the enterprise automation segment in the past decade, with wide adoption across industries and geographies, as more enterprises become aware of its benefits. It…
  • Thematic Report
    Dec. 04, 2020

    Robotic Process Automation (RPA) has been one of the fastest growing markets in the enterprise automation segment in the past decade, and the COVID-19 pandemic has further accelerated its adoption across industries and geographies. RPA has…
  • Provider Compendium
    Oct. 29, 2020

    Robotic Process Automation (RPA) has emerged as one of the fastest-growing markets in the enterprise automation segment in the past decade, with COVID-19 further accelerating its adoption across industries and geographies. RPA has enabled organizations to…
  • PEAK Matrix®
    Sep. 29, 2020

    Robotic Process Automation (RPA) has emerged as one of the fastest growing markets in the enterprise automation segment in the past decade, and the COVID-19 pandemic has further accelerated its adoption across industries and geographies. RPA…
  • Viewpoint
    Sep. 11, 2020

    Enterprises’ adoption of Intelligent Automation (IA) technologies has been increasing steadily over the past few years. As enterprises scale up automation, challenges to manage the various software applications, as well as robots and other tools deployed…
  • Blog
    Sep. 08, 2020

    Robotic Process Automation (RPA) is a key component of the automation ecosystem and has been a rapidly growing software product category, making it an interesting space for potential acquisitions for a while now. While acquisitions in…
  • Viewpoint
    Sep. 04, 2020

    Enterprises are under tremendous pressure to keep pace with evolving customer expectations, intensifying competition, the need to improve employee experience, and regulatory compliance. This pressure has been aggravated by the COVID-19 pandemic, which has exposed business…
  • State of the Market
    June 30, 2020

    Everest Group defines process mining as a technique that leverages software products or solutions to examine and analyze process-related information captured in event logs generated by enterprise systems such as ERP, CRM, and SCM to discover…
  • Blog
    May 28, 2020

    Near the end of 2019, Microsoft added various RPA features to Flow, its automated workflow service, and rebranded it as Power Automate. It wasn’t surprising to see Microsoft getting into this space to embed RPA into…
  • Thematic Report
    May 12, 2020

    The 360-degree Enterprise Automation Playbook empowers enterprises with practical advice and guidance on how Intelligent Automation (IA) can help them develop a connected business ecosystem by enhancing experiences across multiple touchpoints for customers, employees, partners, suppliers, and…
  • Thematic Report
    May 05, 2020

    Over the last few years, Intelligent Automation (IA) has emerged as a tool to achieve operational excellence and process optimization. Robotic Process Automation (RPA) and Artificial Intelligence (AI), which constitute IA, promise to deliver significant business…
  • Provider Compendium
    April 14, 2020

    Process mining is a key enabler to achieve process excellence and automation, facilitating the digital transformation journey of organizations. Process mining solutions leverage event logs generated by information systems such as ERP, CRM, HCM, and SCM…
  • Webinar Deck
    March 12, 2020

    On March 12, Everest Group hosted a webinar titled, "How Best-in-Class Organizations Leverage Intelligent Automation." Automation-led business transformation has been at the top of most organizations’ agendas recently – and for good reason. An effective strategy…
  • PEAK Matrix®
    Feb. 26, 2020

    Process Mining is a key enabler to achieve process excellence and automation in organizations’ digital transformation journeys. While the concept of process mining has been around as a topic of academic interest, it has recently gained…
  • Pinnacle Model®
    Dec. 30, 2019

    This report is available only to GICs & Shared Services members. For information on membership, please contact us In the past decade or so, Intelligent Automation (IA) has emerged as a tool to achieve operational excellence…
  • Viewpoint
    Nov. 05, 2019

    While the opportunity to adopt Robotic Process Automation (RPA) has captured the attention of many organizations as they compete in the digital-first world, the pace of scaling up from initial adoption has been slow. Enterprises struggle…
  • State of the Market
    Sep. 26, 2019

    Robotic Process Automation (RPA) is a key enabler of enterprise automation. It is rapidly gaining traction across industries and geographies, as more and more enterprises become aware of its benefits: cost reduction, increased operational efficiencies and…

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