Process Mining – Technology Vendor Profile Compendium 2020
Process mining is a key enabler to achieve process excellence and automation, facilitating the digital transformation journey of organizations. Process mining solutions leverage event logs generated by information systems such as ERP, CRM, HCM, and SCM to reconstruct a business process’ virtual view. They are rapidly gaining traction across industries and geographies, as an increasing number of enterprises become aware of associated benefits. They help enterprises achieve cost savings and operational efficiencies by optimizing processes, and also enhance employee experience through better resource allocation. Selecting the right enterprise-grade process mining technology partner(s) is critical to success. At the same time, process mining is a burgeoning market marked by technologies that are relatively new to potential buyers in terms of product features, deployment options, training & support, partner ecosystem, and commercial models. The technologies are also evolving, with an expanding feature set and increasing richness of functionality.
In this report, we provide detailed profiles of 13 leading process mining technology vendors’ offerings and capabilities.
This report is available to members.