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  • Event
    June 01, 2023

    EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
  • PEAK Matrix®
    May 18, 2023

    Even in the face of an economic slowdown, talent acquisition continues to be a key priority for organizations. In the crowded landscape of TA technology, the Candidate Relationship Management (CRM) platforms have emerged as the key…
  • Viewpoint
    April 26, 2023

    Enterprises have long aimed to adopt Total Talent Acquisition (TTA), an approach that integrates common strategies and technologies to attract, nurture, hire, and manage high-quality talent across all talent categories. However, the on-ground implementation has been…
  • LinkedIn Live
    March 29, 2023

    The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions . To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless. In this…
  • Thematic Report
    March 28, 2023

    Contingent staffing providers are rapidly transitioning from the traditional staff augmentation model and adopting the managed services model instead. To facilitate this transition, staffing providers are investing heavily to accelerate the process. They are doing so…
  • Viewpoint
    March 14, 2023

    The commoditized and fragmented contingent staffing industry has relied heavily on technology to create differentiation. The COVID-19 pandemic accelerated technology adoption and significantly impacted the contingent staffing landscape. As enterprises embarked on their digital transformation journeys,…
  • Event
    March 01, 2023

    The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services…
  • Event
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Webinar Deck
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • State of the Market
    Dec. 19, 2022

    The contingent staffing industry, which employs staffing agencies to hire temporary workers, was majorly disrupted by the pandemic in 2020. While the global contingent staffing industry declined in H1 2020, it recovered rapidly in H2 2020…
  • PEAK Matrix®
    Nov. 14, 2022

    The UK contingent staffing industry experienced contraction in 2020 due to the pandemic, and the use of contingent staffing plummeted throughout the country. As the industry began to recover in 2021, there was accelerated growth in…
  • Aug. 03, 2022

    With the continued talent shortage creating demand for contingent workers, staffing firms are experiencing new opportunities to expand and diversify their services. Many are joining forces to seize growth, as seen by a flurry of mergers…
  • PEAK Matrix®
    July 22, 2022

    While the US contingent staffing industry sustained its growth momentum through 2019, the COVID-19 pandemic disrupted the industry in 2020, and the use of contingent staffing plummeted across the country. In 2021, talent demand surged due…
  • Thematic Report
    July 21, 2022

    With the struggle to find the right talent and attrition at an all-time high across the globe, the contingent workforce is emerging as the next frontier for disruption and innovation. The thriving market is driving contingent…
  • Event
    July 19, 2022

    With the struggle to find the right talent and attrition at an all-time high across the globe, the contingent workforce is emerging as the next frontier for disruption and innovation. The thriving market is driving contingent…
  • Viewpoint
    June 22, 2022

    The challenge of finding skilled talent within the desired cost and timelines is not new. It has plagued talent acquisition efforts in the technology and healthcare verticals for quite some time. However, in the last couple…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • Webinar Deck
    June 29, 2021

    On June 29, Everest Group hosted a webinar titled, "Creating a Skilling Strategy for the Future in Your GBS Organization." Global Business Services (GBS) organizations are evolving to become global hubs that house deep-domain expertise and…
  • Webinar Deck
    Dec. 10, 2020

    On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was…

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