Contingent Staffing State of the Market Report 2023 – Driving Growth in the Post-pandemic Era

The contingent staffing industry, which employs staffing agencies to hire temporary workers, was majorly disrupted by the pandemic in 2020. While the global contingent staffing industry declined in H1 2020, it recovered rapidly in H2 2020 through 2021, driven by factors such as remote working and the Great Resignation. Enterprise demand for contingent workforce soared in 2021 and 2022 due to labor pyramid distortion and acute skills shortage. Despite economic instability and the possibility of a slump in the contingent staffing market's growth in 2023, the industry is expected to thrive in the long run.

As enterprises struggle to hire talent, staffing providers are striving to improve their talent acquisition capabilities to meet enterprises’ increasing demands. Moreover, the evolving nature of the contingent staffing market is allowing providers to differentiate themselves in the fields of upskilling and reskilling, technology and innovation, Diversity, Equity, and Inclusion (DEI), and managed services.