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Showing 150 results
  • Video
    Feb. 09, 2024

    In this video, Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, are back to discuss enterprise fraud detection. This time, they explore a framework for selecting the right service provider to combat fraud and better…
  • Video
    Jan. 08, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss how enterprises can fight fraud by optimizing operations and how technology will play a significant role in functions such as automation…
  • Video
    Jan. 05, 2024

    In this video, Everest Group’s Abhilasha Sharma, Senior Analyst, and Srawesh Subba, Senior Analyst, discuss the different ways enterprises are approaching corporate fraud prevention today, including in-house methods, leveraging GCCs, and third-party outsourcing. They also touch…
  • Video
    Nov. 26, 2023

    Watch Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, in this second video in the fraud video series. In this video, we discuss new-age fraud and pain points in combating fraud. There are new types…
  • Video
    Nov. 17, 2023

    Watch Everest Group’s Srawesh Subba, Senior Analyst, and Abhilasha Sharma, Senior Analyst, as they discuss why it is crucial for organizations to combat fraud and the impact of fraud on businesses, including customer reputation, fraud losses,…
  • Blog
    Oct. 26, 2023

    Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
  • LinkedIn Live
    Oct. 19, 2023

    There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. The qualities that define the GBS/GCC leadership role and the path to promotion have become increasingly…
  • Provider Compendium
    Sep. 26, 2023

    Healthcare Payer Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 service providers, including their scale of operations, company overview, recent developments, key delivery locations, major clients, technological solutions, and Everest Group’s PEAK Matrix®…
  • Event
    Sep. 18, 2023

    In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group's Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September…
  • Event
    July 28, 2023

    Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
  • Viewpoint
    July 19, 2023

    In the past few years, customers have rapidly adopted digital technologies. This increased adoption has generated vast amounts of data across channels and platforms. However, it has also amplified risks associated with Financial Crime and Compliance…
  • PEAK Matrix®
    June 23, 2023

    The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial…
  • Event
    June 01, 2023

    EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
  • LinkedIn Live
    March 29, 2023

    The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions . To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless. In this…
  • Event
    March 01, 2023

    The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services…
  • Event
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Webinar Deck
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Blog
    Feb. 02, 2023

    Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in…
  • Blog
    Feb. 02, 2023

    With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and…
  • Market Insights™
    Feb. 02, 2023

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