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  • Viewpoint
    June 20, 2023

    The talent market has evolved rapidly following the pandemic, impacting every industry. The healthcare industry which was already grappling with issues such as talent shortage and skill gaps, high attrition, and poor candidate experience had to…
  • Viewpoint
    June 20, 2023

    The talent market has evolved rapidly following the pandemic, impacting every industry. The consumer brands and retail industry which was already grappling with issues such as talent scarcity and skill gaps, a weak Employee Value Proposition…
  • Event
    June 01, 2023

    EVENT NASSCOM GCC CONCLAVE 2023: UPGRADE YOUR CX-GAME WITH NEW AGE TECH! June 1, 2023 Everest Group's Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The…
  • PEAK Matrix®
    May 31, 2023

    In the wake of the Great Resignation and business uncertainty, enterprises have regarded Recruitment Process Outsourcing (RPO) providers as strategic partners capable of guiding them through the constantly evolving talent market. Providers worldwide recognized the ongoing…
  • LinkedIn Live
    March 29, 2023

    The ideal customer experience has shifted as customers opt for more effortless self-driven digital interactions . To meet this need, organizations must eliminate hurdles within the customer experience, making it seamless, simple, and frictionless. In this…
  • Event
    March 01, 2023

    The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services…
  • Pinnacle Model®
    Feb. 16, 2023

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us The recent years have been volatile for the talent market due to global uncertainty caused by the pandemic and ensuing…
  • Event
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Webinar Deck
    Feb. 07, 2023

    Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
  • Viewpoint
    Jan. 11, 2023

    COVID-19 significantly disrupted lives, businesses, and the delivery of work. As enterprises emerge from the pandemic, they face a challenging business environment characterized by an unprecedented talent supply-demand mismatch. An inadequate talent acquisition function is becoming…
  • Event
    Oct. 20, 2022

    Everest Group's Arkadev "Arko" Basak and Krishna Charan will join this webinar panel to discuss the direct sourcing technology’s potential to act as a gateway to total talent acquisition (TTA). The panel will discuss: The value…
  • Viewpoint
    Sep. 22, 2022

    The pandemic brought home the fact that organizations must have visibility across their entire workforce, both permanent and contingent, and be able to control the scale of that workforce when the situation demands. Considering this, organizations…
  • Thematic Report
    July 21, 2022

    With the struggle to find the right talent and attrition at an all-time high across the globe, the contingent workforce is emerging as the next frontier for disruption and innovation. The thriving market is driving contingent…
  • Event
    July 19, 2022

    With the struggle to find the right talent and attrition at an all-time high across the globe, the contingent workforce is emerging as the next frontier for disruption and innovation. The thriving market is driving contingent…
  • Event
    June 14, 2022

    Everest Group's Arkadev Basak and Anirudha Kulkarni will be speaking in a webinar titled, "Direct Sourcing: How to Influence, Adopt and Execute." The speakers will discuss: Demystifying common misconceptions around direct sourcing Adoption approaches and key…
  • LinkedIn Live
    March 10, 2022

    March 10, 2022 | 8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such…
  • Event
    March 03, 2022

    Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also…
  • State of the Market
    Nov. 30, 2021

    The US contingent workforce (staffing) industry experienced a major disruption due to the pandemic, with the use of contingent staffing falling drastically across the country. However, the market recovered in the latter half of 2020, and…
  • Viewpoint
    Nov. 24, 2021

    The COVID-19 pandemic significantly disrupted lives, businesses, and how work is executed. As we slowly emerge from the pandemic, businesses are facing an unprecedented talent management challenge characterized by an unprecedented supply-demand mismatch, the great resignation,…
  • Webinar Deck
    Nov. 09, 2021

    On November 9, Everest Group hosted a webinar titled, "The Talent Shortage is Real. Five Things We Now Know." For the past several years, the talent war has had a special emphasis on the demand for…

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