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Service provider memberships

Peer analysis, pricing, locations, talent, trends – get a complete view of the outsourcing market (by function and/or industry) delivered through a combination of published reports, data and assessments, and interactions.

The depth and breadth of our global services coverage arms you with the knowledge you need to identify and evaluate market opportunities and make vital business decisions.

Included in your membership

PEAK Matrix®

Assess service provider capabilities, including their strategies and investments that distinguish leaders.

State of the Market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate​; information and data extracts from our published research databases​.

Our membership offerings

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Recent reports

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GBS State of the Market Report: Evolving Operating And Governance Models To Build GBS Of The Future

The global sourcing market grew rapidly to surpass US$211 billion in 2019 , with Global Business Ser[...]

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Global Locations Annual Report 2020: Moving Forward in Turbulent Times | Key Trends Shaping the Landscape

The global services landscape continued to experience growth in 2019, though at a slower pace [...]

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Global Locations Annual Report 2020: Moving Forward in Turbulent Times | Risk Watch

The global services landscape continued to experience growth in 2019, though at a slower pace in terms of both reven[...]

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Global Locations Annual Report 2020: Moving Forward in Turbulent Times | Locations PEAK Matrix®

The global services landscape continued to experience growth in 2019, though at a slower pace in terms [...]

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Analyst inquiry & data cuts

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