• LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Thematic Report
    Jan. 15, 2025

    As blockchain technology matures, it has evolved beyond its roots in cryptocurrency to become a versatile tool enabling transformative applications across industries. Enterprises are increasingly adopting blockchain to enhance trust, transparency, and operational efficiency, fueling demand…
  • State of the Market
    Nov. 22, 2024

    Rapid advances in digital transformation services are reshaping mid-market enterprises, modernizing operations, enhancing customer experiences, and staying competitive in a fast-evolving market. As these organizations navigate digital transformation, tailored solutions and adaptable service models are vital…
  • Provider Compendium
    Oct. 16, 2024

    Mid-market enterprises are strategically prioritizing digital transformation to stay agile, resilient, and competitive in today’s fast-paced business environment. By outsourcing IT, they are integrating advanced technologies such as cloud computing, data analytics, AI, and automation into…
  • PEAK Matrix®
    Sep. 26, 2024

    As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions. Mid-market enterprises are recognizing digital transformation’s value and are investing heavily to pursue more efficient,…
  • Webinar
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Thematic Report
    March 07, 2024

    Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of…
  • Deciding betweenServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises…
  • Provider Compendium
    Oct. 16, 2023

    Digital twins, which are virtual replicas of physical products, processes, and systems, play a vital role in helping enterprises reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios. The…
  • State of the Market
    Sep. 25, 2023

    In today’s rapidly evolving technology landscape, enterprises must invest in cutting-edge technologies such as blockchain, digital twins, and the metaverse to secure their competitive edge and future success. In this report, we analyze these emerging technologies…
  • Embraced by top tech companies, Objectives and Key Results (OKRs) help establish high-level measurable goals based on ambitious trackable targets. Paired with Key Performance Indicators (KPIs), these powerful tools can fuel organizational success. Discover how OKRs…
  • PEAK Matrix®
    Aug. 25, 2023

    Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios. The demand-driven…
  • PEAK Matrix®
    July 10, 2023

    The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and…
  • Blog
    March 03, 2023

    With customer demand for financial services rising across geographies, looming recessionary fears and competition is leading enterprises to expand beyond North America and enter developing markets such as the UK, Europe, Latin America, Asia Pacific, the…
  • Thematic Report
    Feb. 08, 2023

    Banks, lenders, FinTechs, and other Banking and Financial Services (BFS) enterprises are rapidly evolving their focus. They are expanding beyond North America and establishing a presence in developing markets, such as the UK, Europe, Latin America,…
  • Thematic Report
    Oct. 27, 2022

    ESG, or Environmental, Social, and Governance, is no longer a mere buzz word in the Banking and Financial Services (BFS) sector. Regulators, both at national and international levels, are constantly attempting to widen the scope of…
  • Provider Compendium
    Oct. 07, 2022

    Financial Crime and Compliance (FCC) Operations Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 27 FCC operations service providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix®…
  • July 26, 2022

    While nearly all industries are dealing with a talent dearth, the mortgage industry is faced with unprecedented layoffs. Rising interest rates, high housing prices, and a shortage of listings have cooled mortgage and refinance activity from…