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  • NEW
    Tech Launch Perspective
    Oct. 16, 2026

    Salesforce announced product updates at Dreamforce 2026 that extend its AI and agent capabilities across its platform and enterprise workflows. The announcements point to a broader agent portfolio, with Agentforce Coworker and Slack-related experiences intended to…
  • Blog
    Sep. 30, 2026

    Everest Group’s view on how Zoom Up takes the partner strategy beyond resale, where the model is strong, and what will determine scale through FY2027-FY2028  Zoom is moving its partner strategy beyond referral and resale as it expands across collaboration, Customer Experience (CX), Artificial Intelligence…
  • See Us At
    Sep. 15, 2026

    Join Nitish Mittal from Everest Group for an executive discussion on what it takes to move Agentic AI from pilot to production and translate adoption into measurable business value. Explore the governance, operating models, and strategic…
  • Blog
    Aug. 24, 2026

    The Artificial Intelligence (AI) market has run on one question: whose model is smartest? That question is losing commercial weight, and open weights have finally broken it.  On July 24, twenty-five US technology companies signed Open Weights and American AI Leadership, urging Washington…
  • Viewpoint
    Aug. 14, 2026

    Agentic commerce is challenging a long-standing assumption in digital commerce that customers make purchasing decisions while technology facilitates them. As AI agents increasingly participate in discovery, evaluation, recommendation, and execution, commerce is shifting from competition for…
  • Provider Compendium
    Aug. 13, 2026

    The global sustainability landscape is changing significantly as regulations, climate risks, investor and insurer scrutiny, and stakeholder expectations reshape enterprise priorities. Organizations are expanding beyond disclosure-led sustainability programs to address environmental impact across suppliers, products, manufacturing…
  • Webinar
    Aug. 04, 2026

    AI adoption in GBS is moving beyond pilots. Early efforts have delivered productivity gains and task automation, but leading organizations are now focused on embedding AI into end-to-end processes, strengthening governance, and delivering measurable business outcomes. For many…
  • Video
    July 24, 2026

    Get the expert view from Everest Group at Elevate – Dallas 2026. We’re inviting growth, product, partner ecosystem, and commercial leaders to explore how to turn today's AI momentum into sustainable competitive advantage. This year's agenda…
  • Video
    July 24, 2026

    Engage – Dallas 2026 | October 5–7 We’ve gone beyond talking the talk for AI experimentation. Now, leaders are facing the challenge of walking the walk, executing consistently at scale and delivering measurable business outcomes. Join…
  • Provider Compendium
    July 16, 2026

    Marketing and experience services are becoming essential enterprise growth enablers, helping organizations move beyond brand-led campaigns toward integrated, data-driven customer engagement. As enterprises face rising pressure to improve personalization, speed, productivity, and marketing RoI, they are…
  • Thematic Report
    July 15, 2026

    Cannes Lions 2026 underscored a defining shift in enterprise marketing: while AI is transforming how content is created and campaigns are executed, human creativity and ingenuity remain essential to unlocking its full potential. The festival highlighted…
  • PEAK Matrix®
    July 10, 2026

    The global sustainability landscape is changing significantly as regulations, climate risks, investor and insurer scrutiny, and stakeholder expectations reshape enterprise priorities. Organizations are expanding beyond disclosure-led sustainability programs to address environmental impact across suppliers, products, manufacturing…
  • Webinar
    June 26, 2026

    Advisor Relations and Analyst Relations teams often ask about a specific part of Everest Group's business: how we support commercial transactions and help providers compete more effectively in the market.  Everest Group works directly with enterprise sourcing, procurement,…
  • PEAK Matrix®
    June 15, 2026

    Enterprises are under pressure to improve marketing productivity, personalization, speed-to-market, and business impact while operating within tighter budgets. Chief marketing officers are also expected to demonstrate clearer return on investment from marketing, Marketing Technology (MarTech), and…
  • Viewpoint
    June 12, 2026

    Utilities are entering a new digital transformation phase as growing operational pressures, aging infrastructure, workforce constraints, and increasing regulatory expectations challenge traditional operating models. While AI adoption is accelerating across the sector, many enterprises continue to…
  • LinkedIn Live
    June 12, 2026

    Commerce was entering a new phase as AI agents began influencing how customers discovered, evaluated, and purchased products and services. As companies faced rising acquisition costs and growing personalization demands, agentic commerce reshaped customer ownership, brand…
  • Tech Launch Perspective
    May 06, 2026

    Adobe strengthened its positioning in agentic customer experience transformation at Adobe Summit 2026, with announcements focused on bringing content, data, journeys, commerce, analytics, and ecosystem partnerships into a more unified enterprise CX platform. The launch of…
  • Blog
    May 05, 2026

    What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion…
  • Briefings
    April 29, 2026

    09:30 – 12:15 etc. Venues, County Hall, Belvedere Rd, London SE1 7PB As AI reshapes enterprise spending, many providers are focused on defending revenue against automation-driven compression. However, the greater opportunity lies in identifying and capturing…
  • Briefings
    March 26, 2026

    09:30 - 12:15 etc. Venues, County Hall, Belvedere Rd, London SE1 7PB As organizations navigate volatility, regulatory pressure, and rapid AI advancement, the traditional operating model is no longer sufficient.  Everest Group invites you for an…

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