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  • Blog
    July 29, 2026

    The pharmaceutical technology market is moving beyond point solutions. For years, providers competed by solving specific problems within individual parts of the value chain. Today, differentiation increasingly depends on how well those solutions can understand context,…
  • Provider Recognition
    July 15, 2026

    Pharmaceutical enterprises are accelerating technology investments to modernize operations across the pharmaceutical value chain spanning drug discovery, clinical development, manufacturing, sales and marketing, supply chain and distribution, and pharmacovigilance. As AI, cloud, and data-driven capabilities become…
  • Tech Launch Perspective
    June 10, 2026

    ServiceNow Knowledge 2026 marked a new phase in the company’s agentic AI strategy, focusing on governed execution, autonomous operations, and enterprise-wide AI orchestration. Key announcements included Autonomous Workforce, an AI specialist portfolio designed to autonomously execute…
  • Thematic Report
    March 26, 2026

    Pharmaceutical enterprises are reassessing their IT services sourcing strategies amid moderate growth, budget discipline, and rising innovation expectations. As provider consolidation intensifies, a small group of leading providers continues to capture a disproportionate share of enterprise…
  • Viewpoint
    Jan. 09, 2026

    As pharma enterprises modernize data architectures, automate workflows, and scale AI across the value chain, scientific expertise is becoming essential to realize meaningful outcomes from digital initiatives. Without scientific grounding, digital systems risk producing insights that…
  • Provider Compendium
    Dec. 24, 2025

    ServiceNow is increasingly central to enterprise digital transformation strategies, moving beyond its roots in ITSM to support integrated workflows across HR, customer service, operations, and risks. The demand for agility, intelligent automation, and improved user experiences…
  • PEAK Matrix®
    Dec. 02, 2025

    ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Category Strategy Templates
    Oct. 17, 2025

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use…
  • Viewpoint
    Sep. 26, 2025

    MedTech organizations are under increasing pressure to reimagine stakeholder engagement in response to increasing demand for personalized, connected experiences across the entire device life cycle. Functional silos, disparate technologies, and a lack of cross-functional alignment constrain…
  • Tech Launch Perspective
    June 25, 2025

    At SAP Sapphire 2025, SAP reinforced its ambition to lead in enterprise AI by unveiling a range of innovations under its Business AI umbrella. Key announcements include the launch of AI Foundation, positioned as the operating…
  • Viewpoint
    June 25, 2025

    Life sciences enterprises operate in an increasingly complex engagement landscape due to rising content fatigue, expanding Healthcare Professional (HCP)/patient touchpoints, and growing stakeholder expectations for relevance. Traditional engagement strategies, characterized by fragmented data, siloed operational workflows,…
  • Tech Launch Perspective
    June 09, 2025

    ServiceNow Knowledge 2025 marked a significant evolution in the company’s AI strategy, positioning the Now Platform as an AI-first operating system for enterprise transformation. Key announcements included the launch of AI Agent Studio – a no-code…
  • May 01, 2025

    Despite ongoing macroeconomic uncertainty and the increasing scrutiny of Information Technology (IT) spending, ServiceNow has sustained a good growth momentum within the IT market, reporting a 22% year-on-year growth in 2024. The ServiceNow services market has…
  • Thematic Report
    April 28, 2025

    ServiceNow and its partner ecosystem are growing due to its robust IT service management and workflow automation capabilities, industry-specific applicability, and low-code development approach. Enterprises are increasingly adopting ServiceNow modules to address their evolving business needs.…
  • Provider Compendium
    Feb. 19, 2025

    The SAP services market is strategically transforming from traditional enterprise software to a key digital transformation driver. The focus has shifted to cloud adoption, AI integration, and sustainability, with initiatives such as RISE with SAP and…
  • PEAK Matrix®
    Jan. 27, 2025

    The SAP services market is strategically evolving from traditional enterprise software to a key digital transformation driver. With initiatives such as RISE with SAP and GROW with SAP, the focus has now shifted to cloud adoption,…
  • Viewpoint
    Jan. 27, 2025

    The energy sector is undergoing a major transformation driven by technological advancements, regulatory pressures, and the shift toward renewable energy. This transformation is driving the demand for green and technology skills while creating challenges in sourcing…
  • State of the Market
    Dec. 17, 2024

    Following post-pandemic growth, the global Recruitment Process Outsourcing (RPO) market sharply declined in late 2022, driven by macroeconomic factors, geopolitical tensions, and industrial instability. This slowdown continued into 2024, prompting workforce strategy realignments. The recruitment industry…
  • Provider Compendium
    Nov. 27, 2024

    Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional…

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