• Blog
    July 29, 2026

    The pharmaceutical technology market is moving beyond point solutions. For years, providers competed by solving specific problems within individual parts of the value chain. Today, differentiation increasingly depends on how well those solutions can understand context,…
  • Tech Launch Perspective
    July 22, 2026

    Life sciences enterprises are moving beyond isolated generative AI pilots toward governed, multi-agent workflows that support clinical, commercial, and real-world activities. This shift is increasing demand for platforms that combine regulatory-grade data governance, enterprise interoperability, scalable…
  • Provider Recognition
    July 15, 2026

    Pharmaceutical enterprises are accelerating technology investments to modernize operations across the pharmaceutical value chain spanning drug discovery, clinical development, manufacturing, sales and marketing, supply chain and distribution, and pharmacovigilance. As AI, cloud, and data-driven capabilities become…
  • Life Sciences commercial teams have a familiar problem: every few years, the industry finds a new way to create fragmentation.  First came Customer Relationship Management (CRM) add-ons. Then omnichannel tools, content platforms, analytics dashboards, field enablement systems, event platforms,…
  • State of the Market
    June 22, 2026

    Life sciences enterprises are rethinking Customer Relationship Management (CRM) services as commercial transformation becomes more complex, platform-driven, and outcome-focused. As organizations migrate to cloud-based CRM environments, expand their Veeva and Salesforce ecosystems, and navigate increasingly complex…
  • For years, life sciences commercial technology providers sold nouns. Customer Relationship Management (CRM). Analytics. Content. Events. Patient engagement. Next-best-action. Learning. Field enablement.  Each category had its own buyer, its own implementation partner, its own operating model, and often its own dashboard.…
  • Market Insights™
    June 08, 2026

  • Market Insights™
    June 08, 2026

  • Market Insights™
    May 07, 2026

  • Market Insights™
    May 01, 2026

  • Viewpoint
    April 30, 2026

    Global Capability Centers (GCCs) have long served as reliable engines of cost efficiency, skilled talent, and scaled execution, delivering sustained value in an era defined by labor arbitrage and operational excellence. However, in an AI-first enterprise…
  • Conference
    April 20, 2026

    Date: May 6-7, 2026 Location: The Westin Mumbai, Powai Lake We’re a Proud Strategic Partner As AI reshapes enterprise operations, Global Capability Centers (GCCs) are approaching a fundamental inflection point. The traditional delivery-centric model is no…
  • Blog
    April 16, 2026

    Wipro announced an eight year, US$1 billion engagement with Olam Group, along with the acquisition of Mindsprint, Olam’s internal technology and digital services arm, for US$375 million.  On the surface, this is a large outsourcing deal combined with an acquisition. But the structure…
  • Roundtable
    April 16, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Webinar
    April 08, 2026

    Organizations are rethinking how they drive innovation, resilience, and cost efficiency, accelerating adoption of the Global Capability Center (GCC) model. For companies new to GCCs or in early planning stages, getting the setup right from day…
  • Roundtable
    March 31, 2026

    Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI.  …
  • Tech Provider Spotlight
    March 19, 2026

    Life sciences commercial engagement is undergoing a fundamental transformation as enterprises move from siloed, channel-centric models to coordinated, customer-centric omnichannel strategies. Increasing Healthcare Professionals (HCP) access constraints, evolving customer expectations, proliferation of digital channels, and mounting…
  • Webinar
    March 17, 2026

    Enterprises’ sourcing strategies are undergoing a structural shift as Global Capability Center (GCC) adoption surges and traditional outsourcing slows. With double-digit GCC growth in 2025, and nearly half of new setups involving providers, the model for…
  • Tech Launch Perspective
    Feb. 26, 2026

    Life sciences enterprises are under pressure to accelerate research, improve evidence generation, and operationalize AI across clinical and commercial functions. Fragmented data estates, evolving regulatory requirements, and the growing importance of real-world and genomic data are…
  • Viewpoint
    Feb. 23, 2026

    Enterprises have always faced geopolitical risks, but not in their current form. Today’s environment is a sustained permacrisis, where geopolitical volatility is persistent and delivery decisions must be made in real time rather than through predictable…

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