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  • Market Insights™
    June 08, 2026

  • Market Insights™
    June 08, 2026

  • Thematic Report
    June 05, 2026

    Market Vista™: 2025 Year in Review and Outlook for 2026 reviews developments in the global services industry in 2025 and presents Everest Group’s outlook for 2026. We analyze key trends and drivers across in-house delivery centers,…
  • Market Insights™
    May 07, 2026

  • Market Insights™
    May 01, 2026

  • Viewpoint
    April 30, 2026

    Global Capability Centers (GCCs) have long served as reliable engines of cost efficiency, skilled talent, and scaled execution, delivering sustained value in an era defined by labor arbitrage and operational excellence. However, in an AI-first enterprise…
  • Conference
    April 20, 2026

    Date: May 6-7, 2026 Location: The Westin Mumbai, Powai Lake We’re a Proud Strategic Partner As AI reshapes enterprise operations, Global Capability Centers (GCCs) are approaching a fundamental inflection point. The traditional delivery-centric model is no…
  • Blog
    April 16, 2026

    Wipro announced an eight year, US$1 billion engagement with Olam Group, along with the acquisition of Mindsprint, Olam’s internal technology and digital services arm, for US$375 million.  On the surface, this is a large outsourcing deal combined with an acquisition. But the structure…
  • Webinar
    April 08, 2026

    Organizations are rethinking how they drive innovation, resilience, and cost efficiency, accelerating adoption of the Global Capability Center (GCC) model. For companies new to GCCs or in early planning stages, getting the setup right from day…
  • Market Insights™
    April 01, 2026

  • Webinar
    March 17, 2026

    Enterprises’ sourcing strategies are undergoing a structural shift as Global Capability Center (GCC) adoption surges and traditional outsourcing slows. With double-digit GCC growth in 2025, and nearly half of new setups involving providers, the model for…
  • Thematic Report
    March 12, 2026

    Market Vista™ Q1 2026 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Thematic Report
    March 05, 2026

    The Global Capability Center (GCC) market continues to expand steadily, with new setups growing at a Compound Annual Growth Rate (CAGR) of approximately 7%, bringing the total number of GCCs to more than 6,350 across offshore…
  • Viewpoint
    Feb. 23, 2026

    Enterprises have always faced geopolitical risks, but not in their current form. Today’s environment is a sustained permacrisis, where geopolitical volatility is persistent and delivery decisions must be made in real time rather than through predictable…
  • Viewpoint
    Feb. 06, 2026

    India’s Union Budget 2026-27 marks an important inflection point for global services delivery, not through sweeping reforms, but by quietly removing a persistent source of operational friction. Changes to safe-harbor thresholds, margin standardization, and faster unilateral…
  • Blog
    Feb. 05, 2026

    India’s Union Budget 2026-27 did not come with big headline announcements for the services sector. There were no sweeping tax cuts or dramatic new incentives.  Yet, when viewed in context, this Budget quietly improves the environment…
  • Viewpoint
    Jan. 15, 2026

    India’s long-awaited labor law overhaul moved from legislation to implementation in 2025. Several provisions under the Code on Wages, Industrial Relations Code, Code on Social Security, and the Occupational Safety, Health, and Working Conditions Code took…
  • Viewpoint
    Jan. 14, 2026

    Recent currency movements are reshaping global services delivery’s economics. The Indian Rupee’s (INR’s) depreciation against major buyer currencies – including the US dollar, British pound, and euro – has materially improved India’s offshore cost competitiveness, while…
  • Thematic Report
    Dec. 08, 2025

    Market Vista™ Q4 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…

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