All Reports Events Blogs Videos
Showing 286 results
  • Provider Recognition
    June 16, 2026

    What is the Everest Group BPS Top 50™? The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth.…
  • Blog
    June 15, 2026

    GCC capability evolved, company governance did not For years, large companies optimized operating models around control. Decision-making became centralized and governance layers expanded. Delivery systems were also designed to reduce variance and create predictability at scale.…
  • Conference
    May 19, 2026

    Date: June 3, 2026 Location: Shangri-La The Fort, Manila We’re a Knowledge Partner  Everest Group will be attending the GC3 Summit in the Philippines as a proud Knowledge Partner. Industry leaders will attend to discuss how Global Capability Centers (GCCs)…
  • Press Release
    April 15, 2026

    Everest Group has released findings from its latest study, Key Priorities for Technology and Services Spend in 2026, revealing how organizations must fundamentally rethink technology and services investments to navigate a “permacrisis” environment, an era defined by sustained…
  • LinkedIn Live
    March 23, 2026

    The GCC transformation narrative was dominated by AI, innovation, and large-scale change agendas. Yet on the ground, enterprises continued to depend on GCCs for consistency, reliability, and execution confidence. As transformation aspirations accelerated, many organizations began…
  • Webinar
    Feb. 04, 2026

    As the year unfolds, organizations are making technology and services spend decisions amid sustained volatility. Enterprise priorities are being set in real time, shaped by economic uncertainty, geopolitical risk, regulatory scrutiny, and increasing pressure to demonstrate…
  • Blog
    Jan. 08, 2026

    The Global Capability Center (GCC) model is no longer an experiment. It is real, scaled, and deeply embedded in how global enterprises operate today. There is little doubt about that anymore.  The model itself will continue. That is not the question.   But…
  • Webinar
    Dec. 17, 2025

    GBS 2026: The Convictions Shaping Tomorrow’s Priorities - As rapid AI disruption, evolving operating models, and shifting talent dynamics reshape the global landscape, GBS leaders face urgent questions about where to focus now to stay ahead.…
  • See Us At
    Dec. 09, 2025

    Join us for an exclusive evening AR/analyst networking party to kick off the holiday season. It’s a great opportunity to connect, celebrate, and recognize excellence across the analyst and AR community.  Register now This special event will also include the…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Blog
    Nov. 04, 2025

    I keep hearing a familiar statement in leadership meetings: “As AI scales, we’ll need fewer entry-level hires.” It sounds logical. Automation takes over repetitive tasks. Senior professionals handle the complex work. The base of the pyramid…
  • LinkedIn Live
    Oct. 23, 2025

    Everest Group Engage is heading to Bengaluru on November 13, 2025, bringing together Global Capability Center (GCC) and Global Business Services (GBS) executives, industry experts, and thought leaders from around the world. Join Anne-Claire Javelle, Head of…
  • Viewpoint
    Sep. 08, 2025

    GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
  • Event
    Aug. 18, 2025

    Everest Group is the Research Partner for the Shared Services Forum (SSF) Annual GCC Conclave 2025. Join Bharath M, Vice President at Everest Group, who will be speaking at the SSF Annual GCC Conclave. Bharath will…
  • July 24, 2025

    Global Capability Centers
  • July 24, 2025

    Delivery Hub View the full report
  • July 24, 2025

    Global Capability Center View the full report
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Viewpoint
    July 07, 2025

    After months of speculation, Capgemini announced that it has entered into an agreement to  acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay  $76.50 per share, representing a 17% premium over WNS’s closing share price on Friday, July  4, 2025.    This Everest Group viewpoint highlights the key positives of the Capgemini–WNS combination,  particularly in terms of complementarity across industry verticals, geographies, and service  offerings, as well as enhanced business scalability. These benefits are expected to bolster the  combined entity’s competitive positioning against other leading broad-based IT-BPS providers.  The analysis also sheds light on potential challenges beyond integration, including timing,  cultural alignment, and value premium justification. Finally, it explores the implications for  enterprise clients, both existing and prospective, as well as the broader impact on the IT-BPS  industry. 
  • July 07, 2025

    What happenedAfter months of speculation, Capgemini announced that it has entered into an agreement to acquire WNS for US$3.3 billion. Under the definitive transaction agreement, Capgemini will pay US$76.50 per share, representing a 17% premium over…

Items per page