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  • PEAK Matrix®
    June 02, 2022

    Enterprises have started adopting a triple-bottom-line approach, which encompasses people, planet, and profit in business strategies. The role of technology is fast evolving as the key enabler of sustainable and responsible business models, with emerging technologies…
  • Provider Compendium
    Sep. 26, 2022

    Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. The COVID-19 pandemic, the shortage of cybersecurity talent, and rising CAPEX and OPEX in…
  • Provider Compendium
    Aug. 09, 2022

    Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experience. Increasingly today, healthcare enterprises are leveraging digital services to unlock business use cases, such…
  • Provider Compendium
    Sep. 13, 2022

    Until a few years ago, enterprises expected ServiceNow to help them manage digital workflows such as IT Service Management (ITSM) and IT Operations Management (ITOM). Today, enterprises expect stakeholder-centric, automation-focused, and data-/outcome-driven integrated solutions, with an…
  • PEAK Matrix®
    May 06, 2022

    Intelligent Document Processing (IDP) products are an essential component of an enterprise’s automation technologies portfolio. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning…
  • Provider Compendium
    Oct. 06, 2022

    Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an…
  • PEAK Matrix®
    March 10, 2022

    Technology has become crucial to both product engineering and the delivery of high-quality customer experiences amid cutthroat competition among industries. To cater to customer needs and develop connected, smart, and autonomous products, enterprises are investing in…
  • Provider Compendium
    April 21, 2022

    Banking institutions and payments firms are rapidly transforming their payment infrastructures due to a shift in purchasing habits and the demand for better payment experiences following the pandemic. Issuers, networks, payments processors, and merchant acquirers are…
  • Provider Compendium
    Dec. 20, 2022

    In the last few years, the Property and Casualty (P&C) insurance industry has faced numerous challenges due to the pandemic, regional geopolitical conflicts, and difficult macroeconomic conditions. Today, to maintain business resilience, improve profitability, and stay…
  • Provider Compendium
    Sep. 19, 2022

    Organizations are leveraging IT security services to improve their security postures and prepare for challenges such as ransomware attacks and business disruptions. The COVID-19 pandemic, the shortage of cybersecurity talent, and rising CAPEX and OPEX in…
  • PEAK Matrix®
    March 08, 2022

    Artificial Intelligence (AI) has become a crucial component in enterprises’ digital transformation journeys as they recover from the pandemic. In the past few years, enterprises have started adopting AI at a faster pace for better resilience,…
  • Provider Compendium
    Nov. 04, 2022

    Enterprises are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact, customers…
  • Provider Compendium
    Feb. 07, 2023

    Software, the largest segment in product engineering, continues to grow as platform-based business models gain prominence in both product- and services-oriented industries. This shift toward platforms has led to new dynamics, including enhanced intimacy between business…
  • PEAK Matrix®
    Feb. 28, 2022

    The experience design ecosystem is at the cusp of change, with increased customer awareness, data privacy regulations, touchless experiences, data-powered experiences, emerging technologies (such as AI, AR/VR) and a focus on sustainability compelling enterprises to rethink…
  • PEAK Matrix®
    Jan. 31, 2022

    The insurance industry faces headwinds such as obsolete legacy systems, talent shortages, and resistance to change. In addition, consumer needs, habits, and expectations, which were evolving gradually before COVID-19, have radically shifted during the pandemic, spurred…
  • PEAK Matrix®
    Dec. 22, 2021

    The COVID-19 pandemic has significantly accelerated blockchain adoption, with enterprises prioritizing high-impact use cases, such as supply chain provenance, digital identity, digital assets management, and payments. In this research, we present detailed profiles and assessments of…
  • PEAK Matrix®
    Dec. 20, 2021

    The COVID-19 pandemic has expedited the pace of digital transformation and increased cloud adoption among European enterprises. Enterprises expect services beyond the cloud, characterized by aspects such as customer experience-centric design, business-led transformation, and code-based infrastructure.…
  • PEAK Matrix®
    Dec. 17, 2021

    The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but are considering it as an area of investment…
  • PEAK Matrix®
    Dec. 15, 2021

    The democratization and enterprise-wide scaling of analytics and insights have taken centerstage, with enterprises becoming digitally mature and investing heavily in analytics initiatives in recent years. The pandemic has further emphasized the need for agile, data-driven…
  • Provider Compendium
    July 19, 2022

    Enterprises have started adopting a triple-bottom-line approach, which encompasses people, planet, and profit in business strategies. The role of technology is fast evolving as the key enabler of sustainable and responsible business models, with emerging technologies…

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