• Provider Snapshot
    Dec. 26, 2023

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market position and refining…
  • Provider Compendium
    Nov. 30, 2023

    Over the past few years, the Multi-country Payroll (MCP) solutions market has experienced steady growth. Economic uncertainties have compelled enterprises to prioritize cost reduction and efficient resource allocation through payroll consolidation. Enterprises, seeking support beyond traditional…
  • Voice of the Customer
    May 14, 2026

    Group life insurers are modernizing their technology stacks to shorten implementation timelines and deliver simpler, digital-first journeys for sponsors, brokers, and members, while balancing cost, operational risk, and compliance expectations. Legacy group administration platforms and fragmented…
  • PEAK Matrix®
    Oct. 05, 2023

    The Multi-country Payroll (MCP) solutions market has expanded steadily over the last few years. The economic uncertainty has made enterprises focus on cost reduction and resource allocation. Enterprises are now seeking assistance beyond just conventional payroll…
  • Tech Provider Spotlight
    June 02, 2026

    The digital advertising ecosystem is significantly transforming as traditional demand-side platforms evolve into omnichannel advertising platforms. What began as automated tools to buy display advertising has expanded into sophisticated platforms that support audience engagement across connected…
  • Provider Compendium
    Nov. 15, 2023

    Today, organizations are actively assessing employee sentiment and gathering feedback. As technology advances, multiple listening posts emerge, providing organizations with the means to capture employee sentiment and gauge engagement. Listening to employees continuously is vital, especially…
  • PEAK Matrix®
    April 10, 2026

    Organizations across industries are expanding their use of freelancers and independent contractors to access specialized expertise, support digital initiatives, and respond more quickly to changing business demand. As external talent programs mature, enterprises require more structured…
  • PEAK Matrix®
    Aug. 25, 2023

    The modern workplace is significantly changing with the rise of hybrid working structures, replacing traditional office-based setups. Organizations are recognizing the advantages of virtual operations, including cost savings, and are actively promoting this culture worldwide. As…
  • Voice of the Customer
    May 28, 2026

    Retirement and pensions enterprises are modernizing their technology stacks to improve administration accuracy, member and sponsor experiences, and operational resilience across recordkeeping, contributions, pension payroll, withdrawals, investment servicing, and advice-led engagement. Legacy administration platforms, fragmented payroll…
  • State of the Market
    Feb. 25, 2021

    The pandemic has brought with it multiple challenges for organizations as well as service providers. The economic crisis associated with the pandemic and the need to rapidly adapt to a new remote working environment has affected…
  • Provider Snapshot
    Nov. 16, 2022

    The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As…
  • PEAK Matrix®
    May 31, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages Artificial Intelligence (AI) technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to…
  • Provider Compendium
    Nov. 10, 2022

    The Multi-country Payroll (MCP) solutions market has expanded rapidly over the last few years. Enterprises with global operations are recognizing the need to standardize their payroll functions and are looking for providers that can help them…
  • PEAK Matrix®
    Nov. 22, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • Provider Compendium
    Feb. 12, 2021

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
  • PEAK Matrix®
    Sep. 30, 2022

    The Multi-country Payroll (MCP) solutions market has expanded steadily over the last few years. Several regulatory changes during the pandemic have heightened the regulatory pressure on enterprises and are expected to continue in the long run.…
  • Provider Compendium
    Dec. 20, 2022

    Revenue Cycle Management (RCM) platforms facilitate the management of administrative and clinical functions, such as claims processing, payment, and revenue generation, for healthcare facilities. Healthcare organizations are increasingly evaluating RCM platform providers based on the IT…
  • PEAK Matrix®
    Jan. 19, 2021

    The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
  • Provider Compendium
    July 06, 2023

    Intelligent Document Processing (IDP) products play a vital role in enterprises’ automation technologies portfolios. IDP leverages AI technologies such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning to classify and…
  • PEAK Matrix®
    March 16, 2022

    Today’s workforce spans geographies and generations, making it a complex mix. Therefore, organizations are trying to better understand employee experiences across their entire life cycle and take actions to improve their experience with the organization. The…

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