• Webinar Deck
    Feb. 14, 2023

    The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to…
  • Webinar Deck
    Nov. 15, 2022

    2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in…
  • PriceBook
    June 02, 2026

    This PriceBook is available only to Outsourcing Excellence members. For information on membership, please contact us. The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of…
  • Thematic Report
    Jan. 09, 2026

    Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises…
  • PriceBook
    May 08, 2026

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also…
  • PEAK Matrix®
    July 27, 2026

    The US industrial contingent staffing market is gradually stabilizing following prolonged demand softness, while enterprises continue to navigate labor shortages, cost pressures, and changing workforce requirements. As hiring patterns evolve across manufacturing, logistics, warehousing, construction, and…
  • PriceBook
    April 30, 2026

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals and Customer Experience Management (CXM) leaders can use to support a range of ongoing pricing and commercial discussions with providers, plus internal planning…
  • This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network…
  • PriceBook
    Nov. 28, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also use the analyst…
  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • PEAK Matrix®
    July 31, 2026

    Enterprises are increasingly relying on contingent talent to address specialized skill requirements, project-based work, and workforce flexibility amid ongoing macroeconomic uncertainty and changing hiring patterns. Demand remains strongest for AI, cloud, cybersecurity, digital engineering, and other…
  • Thematic Report
    May 18, 2026

    Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that…
  • PriceBook
    Nov. 05, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support a range of ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also…
  • PriceBook
    Nov. 14, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals and Customer Experience Management (CXM) leaders can use to support a range of ongoing pricing and commercial discussions with providers, plus internal planning…
  • State of the Market
    Jan. 13, 2026

    Amid continued economic pressures, regulatory changes, and workforce disruptions, the US and UK contingent talent markets are stabilizing but remain uneven. Enterprises are shifting focus from volume hiring to strategic workforce solutions that emphasize agility, high-skill…
  • PEAK Matrix®
    Oct. 08, 2025

    The UK contingent talent and strategic solutions market remained subdued amid persistent economic uncertainties and cautious business sentiment. Enterprises shortened requisition cycles and delayed hiring decisions, leading to softer demand across skill domains. However, technology-led and…
  • PEAK Matrix®
    July 08, 2026

    Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through…
  • State of the Market
    Nov. 27, 2025

    AI acceleration, cost optimization, and the need for business-integrated solutions are helping mature the enterprise cloud landscape. Cloud is now viewed as the foundation for data-driven intelligence, automation, and continuous modernization rather than just a scalable…
  • PEAK Matrix®
    Nov. 06, 2025

    Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement…
  • Webinar Deck
    June 24, 2025

    After nearly a three-year decline, the IT and BPO outsourcing industries were expected to rebound in 2025. However, macroeconomic headwinds – including shifts in cross-border cost structures – continue to create challenges, while the rapid adoption…

Items per page