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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
Provider Compendium Dec. 17, 2025
Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2025
Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
State of the Market June 23, 2026
Banking IT Services State of the Market 2026
Banking enterprises are entering a more selective technology investment cycle. Stabilizing revenue and stronger capital markets activity are supporting modest recovery, but margin pressures, regulatory complexities, risk management needs, and cyber threats continue to shape spending.… -
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
State of the Market Dec. 19, 2025
Supply Chain Management (SCM) BPS State of the Market 2025 –Redefining Supply Chains in the AI Era
Enterprises are reimagining Supply Chain Management (SCM) as geopolitical uncertainties, cost pressures, and talent shortages put pressure on operations. Supply chains are shifting from efficiency-driven functions to strategic enablers of resilience, agility, and growth. Rapid AI… -
State of the Market Oct. 29, 2025
Property and Casualty (P&C) Insurance Operations State of the Market 2025: Navigating Market Shifts, AI Adoption, and Growth Horizons
The Property and Casualty (P&C) insurance industry is operationally transforming in response to rising claims costs, regulatory pressures, and the need for agility in distribution and servicing. Insurers are moving beyond cost-driven outsourcing to pursue AI-enabled,… -
Thematic Report Nov. 13, 2025
Managed Services by Staffing Providers: Focus on IT Services and Business Process Services (BPS)
Staffing providers are structurally shifting as they increasingly embrace managed services to mitigate the inherent volatility of contingent staffing and reposition themselves as strategic partners. This move is reshaping how services are delivered, moving from headcount-based… -
Provider Compendium Oct. 24, 2025
Property and Casualty (P&C) Insurance BPS Provider Compendium 2025
The Property and Casualty (P&C) insurance industry is rapidly transforming, driven by volatile market conditions, cost pressures, and increasing operational complexities. As insurers strive for profitable growth and agility, they are reconfiguring core operations and sourcing… -
Thematic Report Dec. 08, 2025
Global IT and Tech Talent Report 2025
Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in… -
State of the Market Dec. 24, 2025
Contingent Workforce Management (CWM) Services and Technology Ecosystem State of the Market 2025
The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption… -
Provider Compendium Feb. 24, 2026
Banking and Payment Operations – Provider Compendium 2026
The banking and payments operations landscape is transforming as financial institutions seek to modernize legacy environments, enhance operational resilience, and address heightened regulatory and compliance requirements. This compendium presents fact-based profiles of 27 providers supporting banking… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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State of the Market Jan. 13, 2026
Contingent Talent and Strategic Solutions State of the Market 2026
Amid continued economic pressures, regulatory changes, and workforce disruptions, the US and UK contingent talent markets are stabilizing but remain uneven. Enterprises are shifting focus from volume hiring to strategic workforce solutions that emphasize agility, high-skill… -
PEAK Matrix® Sep. 10, 2025
Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2025
The Property and Casualty (P&C) insurance industry is undergoing rapid transformation, driven by volatile market conditions, cost pressures, and increasing operational complexity. As insurers strive for profitable growth and agility, they are reconfiguring core operations and… -
State of the Market April 10, 2026
Customer Experience (CX) Services in Insurance Operations State of the Market 2026: Powering Real-time, AI-enabled Customer Journeys
The insurance industry is undergoing rapid Customer Experience (CX) transformation as carriers respond to rising policyholder expectations, increasing cost-to-serve pressures, and growing complexities across policy servicing and claims. Insurers are moving beyond traditional voice-based outsourcing toward… -
PEAK Matrix® Dec. 03, 2025
Payments Business Process Services (BPS) PEAK Matrix® Assessment 2025
The payments Business Process Services (BPS) landscape is entering a transformative growth phase as enterprises reimagine payments as a strategic enabler rather than a cost center. The proliferation of real-time payment rails, cross-border flows, and digital… -
PEAK Matrix® Oct. 08, 2025
UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2025 – IT and Business and Professionals
The UK contingent talent and strategic solutions market remained subdued amid persistent economic uncertainties and cautious business sentiment. Enterprises shortened requisition cycles and delayed hiring decisions, leading to softer demand across skill domains. However, technology-led and… -
PEAK Matrix® Aug. 08, 2025
Supply Chain Management (SCM) BPS PEAK Matrix® Assessment 2025
Global disruptions and fast-paced innovations continue to impact and reshape enterprise supply chains. In this evolving landscape, Supply Chain Management (SCM) BPS providers are central in establishing resilience and driving transformation in enterprises. These providers streamline…
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