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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
Webinar Deck April 22, 2025
Webinar Deck: Sourcing Leaders: Key Locations Trends to Know for Outsourcing and Offshoring Decisions
In the current outsourcing climate, offshoring has seen a significant uptick and sourcing and vendor management leaders are speedily changing their strategies for global location selection. Designing an optimal locations mix is critical today to balance… -
Webinar Deck Nov. 29, 2022
Webinar Deck: Outsourcing, Offshoring, and Onshoring: What You Need to Know About Global Location Selection in 2023
The current outsourcing climate is showing an increase in offshoring and nearshoring, and organizations are scrambling to adjust their global location selection strategies. Designing a supply base portfolio with an optimal locations mix today is critical… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption… -
JAGGAER’s product announcements at REV 2026 mark a strategic move from AI-enabled procurement automation toward intelligent and agentic source-to-pay execution. Central to this shift is Agent OS, positioned as a foundational AI layer embedded across JAGGAER’s…
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State of the Market Nov. 11, 2025
GBS Data Book – 2025
Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation… -
PEAK Matrix® Sep. 12, 2025
Procure-to-Pay (P2P) Products PEAK Matrix® Assessment 2025
Enterprises are recalibrating procurement and finance operations as cost pressures, regulatory complexity, and rapid technology advancements intensify. Procure-to-Pay (P2P) products have become integral to unifying purchasing and Accounts Payable (AP) workflows, enabling organizations to automate processes,… -
Innovation Watch Nov. 03, 2025
Innovation Watch: Agentic AI Applications in Procurement
Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today.… -
PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement… -
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. These reports help global sourcing practitioners or location strategy professionals stay ahead of the…
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PEAK Matrix® July 08, 2026
Modern Mainframe Services PEAK Matrix® Assessment 2026
Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through… -
AWS marketplace product and feature announcements at re:Invent 2025 mark a shift toward AI-powered procurement and solution-centric buying on its cloud marketplace platform with the launch of agent mode and AI-enhanced search, multi-product solutions, express private…
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Provider Compendium March 26, 2026
Healthcare Specialists IT Services – Provider Compendium 2026
Healthcare enterprises are increasingly relying on specialist IT providers to address the growing complexities of healthcare transformation, regulatory compliance, and digital innovation. Payers and providers are under pressure to modernize core systems, improve interoperability, enable digital… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
PEAK Matrix® Nov. 25, 2025
Healthcare Specialist IT Services PEAK Matrix® Assessment 2025
Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize… -
Jaggaer’s product announcements at REV 2025 mark a strategic shift toward autonomous procurement, highlighted by the launch of Jaggaer AI (JAI), an AI assistant embedded across its source-to-pay suite. Designed to streamline workflows through contextual automation…
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In July 2025, the US Senate introduced the bipartisan Keep Call Centers in America Act of 2025 bill. Although still pending, the bill signals a potentially significant policy shift designed to limit the offshoring of US…
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State of the Market March 25, 2025
Risk Watch 2025: Preparing for Business and Operational Uncertainties
Risk Watch 2025: Preparing for Business and Operational Uncertainties is our flagship Locations State of the Market report. It interprets developments and trends related to global service locations to help businesses design a location portfolio strategy.…
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