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Contributors
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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
Join Everest Group's David Rickard and Anubhav Das for an insightful webinar in which they delve into the recently released Everest Group Report about Africa's emerging role in the Customer Experience Management (CXM) outsourcing landscape. This…
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State of the Market Dec. 12, 2025
Procurement Outsourcing (PO) State of the Market 2025 – Treading the AI Path to Enable Autonomy and Intelligence
Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more… -
Thematic Report March 31, 2022
Engineering Services Outsourcing Handbook
The Engineering Research & Development (ER&D) industry is increasingly using the global sourcing ecosystem to meet the increasing talent requirements across the dynamic skills landscape. Engineering service providers have gained significance due to this changing enterprise… -
State of the Market Dec. 16, 2025
5G Engineering Services State of the Market 2025
5G is rapidly evolving as a foundational technology in the telecommunications and enterprise sectors, enabling ultra-low latency, high throughput, and massive device connectivity. It plays a key role in powering applications such as private networks, industrial… -
State of the Market June 30, 2025
Semiconductor Engineering State of the Market 2025
The semiconductor industry remains the backbone of digital innovation, from AI and cloud computing to autonomous vehicles and next-generation mobility. After a volatile 2023, the industry rebounded selectively in 2024 with strong growth in high-performance computing,… -
Thematic Report Nov. 19, 2025
The Global ER&D Services Shift – Evolution of Engineering and India’s Competitive Edge
The global Engineering Research and Development (ER&D) services industry is fundamentally transforming, driven by macroeconomic pressures, regulatory shifts, and rapid advances in AI, IoT, and digital manufacturing. Enterprises are responding by rebalancing their engineering investments toward… -
Provider Compendium Oct. 24, 2025
Procure-to-pay (P2P) Products – Provider Compendium 2025
Everest Group’s Procure-to-Pay (P2P) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of nine P2P products and includes insights on the global P2P products market. It examines each product’s features, enhancements, and market adoption… -
The Middle East has evolved significantly over the past decade, with major strides in digital innovation, sustainability, and AI-infused projects. As nations seek to reduce their reliance on the oil and gas sector, they are actively…
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Executive Briefs June 06, 2025
South Africa’s GBS Value Proposition
Over the past several years, South Africa has emerged as a key hub for global service delivery, attracting organizations in search of competitive and future-ready locations. The country offers a large pool of fluent, neutral-accent English… -
PEAK Matrix® Sep. 12, 2025
Procure-to-Pay (P2P) Products PEAK Matrix® Assessment 2025
Enterprises are recalibrating procurement and finance operations as cost pressures, regulatory complexity, and rapid technology advancements intensify. Procure-to-Pay (P2P) products have become integral to unifying purchasing and Accounts Payable (AP) workflows, enabling organizations to automate processes,… -
PEAK Matrix® Aug. 29, 2025
Contingent Workforce Management (CWM) / Managed Service Provider (MSP) and Services Procurement / Statement of Work (SOW) PEAK Matrix® Assessments 2025
The contingent workforce is now a critical component of enterprise talent strategies, and Contingent Workforce Management (CWM) providers are taking on a far more strategic role. Rather than serving only as administrators of contingent programs, they… -
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by country and city. These reports help global sourcing practitioners or location strategy professionals stay ahead of the…
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Innovation Watch Nov. 03, 2025
Innovation Watch: Agentic AI Applications in Procurement
Procurement teams seek to streamline sourcing and broader procurement to boost efficiency and value capture in the face of the various challenges such as macroeconomic uncertainties, supply chain volatilities, and geopolitical shocks that enterprises face today.… -
Congruent Solutions’ latest releases signal a decisive push toward next-generation retirement plan technologies. Everest Group analyzes that the provider is combining modular recordkeeping components, AI-enabled data automation, and lifetime-income functionality to address evolving participant expectations and…
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PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement… -
Webinar Deck Feb. 11, 2025
Webinar Deck: Cloud, Infra, and Security Pricing Playbook for 2025
Watch Everest Group experts Rohan Pant, Vice President, Ricky Sundrani, Partner, and Richa Tapadia, Practice Director, for an insightful webinar on the evolving landscape of Cloud and Infrastructure Services (CIS) pricing and deal trends for 2025.… -
PEAK Matrix® Aug. 25, 2025
Talent Readiness for Next-generation Cloud Services PEAK Matrix® Assessment 2025
Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud… -
State of the Market Nov. 27, 2025
AWS Services State of the Market 2025: Architecting Resilient and Agile Enterprises on AWS
AI acceleration, cost optimization, and the need for business-integrated solutions are helping mature the enterprise cloud landscape. Cloud is now viewed as the foundation for data-driven intelligence, automation, and continuous modernization rather than just a scalable… -
The report explores the transformation of enterprises and providers in the construction sector, focusing on aligning with emerging technologies and addressing dynamic industry challenges. It segments the industry into three primary areas: residential and commercial development,…
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