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Viewpoint March 06, 2025
Realizing the Promise of Tech-Enabled, AI-Driven Revenue Cycle Management (RCM): Outsourcing in the New Era
The evolving landscape of Revenue Cycle Management (RCM) highlights how AI, automation, and outsourcing are transforming financial and operational efficiencies for healthcare providers. Despite persistent challenges such as billing complexities and staffing shortages, healthcare leaders are… -
Thematic Report June 28, 2024
Catching the Buyer Pulse: Redefining Partnerships Through Strategic Procurement Outsourcing (PO) Engagements
Procurement Outsourcing (PO) providers have proven their expertise to enterprises by significantly lowering costs and streamlining procurement processes. These providers were vital in enabling business continuity for enterprises, particularly during the COVID-19 pandemic, economic downturns, technical… -
Viewpoint May 31, 2023
The FinTech Industry’s Outsourcing Needs
Driven by a high degree of digital adoption, FinTechs have established themselves as significant participants in the Banking and Financial Services (BFS) industry. In their pursuit to scale their operations while maintaining their agility and innovation,… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
State of the Market Aug. 07, 2025
Candidate Engagement and Experience Platforms State of the Market 2025
Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable… -
PEAK Matrix® Aug. 12, 2025
Microsoft Business Applications Services PEAK Matrix® Assessment 2025 – Focus on CRM and ERP Services
Rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s investments in AI and its advanced capabilities, such as generative… -
Led by Everest Group experts Chirajeet (CJ) Sengupta, Managing Partner, and Abhishek Singh, Partner, this forward-looking webinar explored how Systems of Execution (SoE)—powered by generative and agentic AI—are set to disrupt the traditional software industry and…
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Webinar Deck May 20, 2025
Webinar Deck: BFSI's New Value Frontier: Systems of Action for Tech and Tech Services
Across the BFSI landscape, banks, insurers, and financial institutions are under mounting pressure to reduce costs, enhance customer satisfaction, and remain compliant—all while delivering measurable value in a volatile economic environment. Traditional effort-based service models are… -
PEAK Matrix® July 31, 2025
Capital Markets Operations Services PEAK Matrix® Assessment 2025
The global capital markets operations landscape is rapidly advancing as institutions seek to serve a fast-growing pool of wealth, pension, and alternative asset investors while maintaining margin pressure and heightened regulatory scrutiny. Demand from asset and… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
PEAK Matrix® Nov. 25, 2025
Healthcare Specialist IT Services PEAK Matrix® Assessment 2025
Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize… -
Provider Compendium Jan. 29, 2026
Intelligent Process Automation Platform (IPAP) and Full Suite IPAP – Technology Provider Compendium 2026
As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms… -
Provider Compendium Dec. 18, 2025
Data and AI Services Specialists – Provider Compendium 2025
Enterprises across industries are accelerating their data and AI initiatives but continue to face challenges such as fragmented data environments, limited access to skilled talent, and the need for advanced IP, platforms, and industry-specific solutions. Specialist… -
Tech Launch Perspective Jan. 21, 2026
Digital Twins – Review of Siemens’ Digital Twin Composer Product Launch at CES 2026
Digital twins have emerged as a transformation enabler as the manufacturing industry rapidly adopts digital engineering capabilities to modernize facilities and bridge the gap between products, processes, and environments. Through virtual replicas, digital twins enable real-time… -
Viewpoint March 04, 2025
From Chaos to Control: Digitally Optimized Tail Spend Management
Tail spend, characterized by low-value, high-volume purchases, is often overlooked as procurement teams traditionally focus on key suppliers. This leaves tail spend fragmented and unmanaged despite its potential to unlock value through cost reduction, enhanced compliance,… -
Provider Compendium Aug. 22, 2025
Microsoft Business Application Services – Provider Compendium 2025
The rising demand for intuitive, user-friendly, and connected systems, with the flexibility to operate in the cloud, is rapidly transforming the Microsoft Business Applications services market. Microsoft’s significant investments in AI and its advanced capabilities, such… -
Viewpoint Feb. 17, 2025
Unlocking the Power of Workflow Platforms
In the current macroeconomic market, enterprises are shifting their focus from new investments in their workflow automation solutions to optimizing the value of their existing investments. Around 64% of enterprises are dissatisfied with the outcomes of… -
State of the Market July 21, 2025
Weaving Intelligence and Autonomy to Build Resilient Digital Enterprises: Intelligent Process Automation (IPA) State of the Market 2025
Automation is no longer just about driving efficiency; it now encompasses autonomy, adaptability, and intelligent decision-making. As organizations accelerate their shift toward digital-first business models, Intelligent Process Automation (IPA) has become a key operational transformation driver.… -
Everest Group’s Global CFO Survey 2025 reveals that CFOs face challenges adapting to customer demand, managing risk, and leveraging digital technology while prioritizing revenue and growth, cost and profitability, and ESG and sustainability. This focus, coupled…
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Provider Compendium Dec. 18, 2025
Healthcare Data Management Platforms – Provider Compendium 2025
Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these…
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