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  • Thematic Report
    Jan. 12, 2026

    Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act…
  • PEAK Matrix®
    Aug. 25, 2025

    Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across…
  • State of the Market
    Dec. 16, 2025

    Economic volatility, climate-related losses, and rising regulatory expectations are causing the global Property and Casualty (P&C) insurance industry to significantly transform. Carriers are focused on modernizing legacy systems and adopting AI-powered tools to enhance efficiency, pricing…
  • Thematic Report
    Dec. 09, 2025

    Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such…
  • Thematic Report
    Jan. 09, 2026

    Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises…
  • State of the Market
    Oct. 01, 2025

    The surge in case volumes, more stringent regulatory demands, and therapeutic areas’ rising complexities are significantly transforming pharmacovigilance (PV). As the industry adapts to more tailored reporting requirements and longer patient monitoring periods, enterprises are under…
  • PEAK Matrix®
    Nov. 04, 2025

    Outsourced sales services are entering a new phase as AI and elevated buyer expectations reshape how pipelines are built and revenue is sustained. Providers are moving from fragmented toolsets to connected systems that integrate forecasting, lead…
  • Thematic Report
    Oct. 31, 2025

    Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape…
  • Thematic Report
    Dec. 08, 2025

    Rapid technology advances, increasing digital transformation, and data governance needs are reshaping the global technology industry. From AI adoption to the increasing emphasis on cybersecurity, enterprises are navigating profound workforce changes. New roles are emerging in…
  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • State of the Market
    Dec. 24, 2025

    The contingent workforce market steadily grew as organizations reassessed their workforce strategies and reaffirmed contingent talent’s importance. This led to expansion of the Contingent Workforce Management (CWM) / Managed Service Provider (MSP), Vendor Management System (VMS), and Freelancer Engagement and Management…
  • NEW
    PEAK Matrix®
    Feb. 19, 2026

    As enterprises accelerate Software as-a-Service (SaaS) adoption and embrace multi-cloud and distributed architectures, integration requirements are shifting from point-to-point connectivity to seamless, end-to-end workflow enablement across increasingly complex application landscapes. Buyers are also prioritizing low-code capabilities…
  • State of the Market
    Aug. 07, 2025

    Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable…
  • Thematic Report
    Jan. 16, 2026

    Managing employee pay in the US is undergoing a structural shift as employers respond to rising expectations for pay flexibility, immediacy, and employee-centric financial benefits. Earned Wage Access (EWA) has emerged as a critical payroll-adjacent solution,…
  • Provider Compendium
    Dec. 24, 2025

    The Employer of Record (EoR) Provider Compendium 2025 provides a comprehensive snapshot of 15 EoR providers’ recent investments and strategic developments. It also offers an overview of every provider’s solution capability and their market adoption and…
  • Tech Provider Spotlight
    Nov. 11, 2025

    The talent acquisition landscape is significantly shifting as organizations adopt new AI technologies to meet growing challenges in scale, speed, and candidate experiences. Traditional recruitment systems, limited by structured workflows and human oversight, are giving way…
  • Viewpoint
    Oct. 24, 2025

    Enterprises are expanding across an increasing number of small, dispersed markets where each location hosts only a few employees but collectively drives growth, resilience, and talent access. The report highlights the growing importance of these long-tail…
  • PEAK Matrix®
    Dec. 02, 2025

    ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across…
  • Provider Compendium
    Jan. 05, 2026

    AI advances, rising buyer expectations, and increasing pressures to demonstrate measurable returns are significantly transforming the outsourced sales landscape. Providers are orchestrating advanced technologies alongside skilled talent, embedding autonomous capabilities across sales workflows while keeping human…
  • PEAK Matrix®
    Sep. 19, 2025

    Enterprises are leveraging Employer of Record (EoR) solutions to enhance their agility, adaptability, and resilience in hiring workers globally. The shift toward remote work, combined with labor laws’ growing complexities across various regions, has accelerated the…

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