All Reports Events Blogs Videos
Showing 40 results
  • State of the Market
    June 17, 2026

    Banking enterprises are navigating a market shaped by persistent cost pressures, rising exception volumes, evolving regulatory requirements, and growing expectations for faster, more transparent customer journeys. As operations become more technology-driven, buyers are moving beyond labor-led…
  • Thematic Report
    May 20, 2026

    The dynamic IT-BP services industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly report focused on IT-BP…
  • PEAK Matrix®
    July 27, 2026

    The US industrial contingent staffing market is gradually stabilizing following prolonged demand softness, while enterprises continue to navigate labor shortages, cost pressures, and changing workforce requirements. As hiring patterns evolve across manufacturing, logistics, warehousing, construction, and…
  • State of the Market
    Aug. 24, 2026

    Enterprise investment in IT Service Management (ITSM) and Service Integration and Management (SIAM) is rising as organizations modernize service operations, manage expanding multi-cloud and multi-supplier ecosystems, and seek stronger alignment between technology performance and business outcomes.…
  • PEAK Matrix®
    July 31, 2026

    Enterprises are increasingly relying on contingent talent to address specialized skill requirements, project-based work, and workforce flexibility amid ongoing macroeconomic uncertainty and changing hiring patterns. Demand remains strongest for AI, cloud, cybersecurity, digital engineering, and other…
  • Thematic Report
    May 18, 2026

    Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that…
  • FEATURED
    State of the Market
    Sep. 17, 2026

    Everest Group defines Agentic Process Automation (APA) solutions as the sourcing of APA technology products along with consulting, implementation, and maintenance services, excluding traditional BPO services. APA is evolving from rules-based automation toward AI-enabled, agentic, and…
  • PEAK Matrix®
    July 08, 2026

    Enterprises continue to retain mainframes for mission-critical workloads that demand resilience, security, performance, and transaction integrity. Rather than replacing these platforms, organizations are increasingly investing in modern mainframe services that enhance and extend retained environments through…
  • Provider Compendium
    Sep. 04, 2026

    Process mining drives operational excellence by facilitating enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • PEAK Matrix®
    Sep. 25, 2026

    Enterprise application estates are becoming more complex, distributed, and business-critical as organizations manage legacy applications, packaged applications, Software-as-a-Service (SaaS) platforms, and cloud-native applications while increasingly embedding AI across business processes. This is expanding the role of…
  • Thematic Report
    Aug. 28, 2026

    As technology becomes increasingly central to business operations, demand for specialized technology skills in the US continues to evolve. Next-generation technologies, faster digital transformation, changing client expectations, and increasing competitive pressure are strengthening demand for advanced…
  • Provider Compendium
    June 17, 2026

    Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…
  • Provider Compendium
    Oct. 07, 2026

    Pre-payment integrity is gaining momentum as health plans look to shift left with payment accuracy activities, moving from retrospective recovery toward earlier intervention before claims are paid. Rising medical costs, provider abrasion from post-pay recoveries, and…
  • PEAK Matrix®
    Sep. 30, 2026

    Financial institutions face growing compliance burdens and escalating financial crime threats, intensifying the need for efficient, tech-enabled Financial Crime and Compliance (FCC) operations. In response, providers are strengthening their capabilities through AI-powered tools, domain-centric solutions, and…
  • Provider Compendium
    Sep. 25, 2026

    Mainframes remain central to many enterprises because they support critical workloads requiring high resilience, security, performance, and transaction integrity. As cost pressures, skills constraints, resilience requirements, and hybrid integration needs increase, organizations are reassessing how these…
  • Tech Launch Perspective
    Aug. 28, 2026

    Physical AI is gaining enterprise attention as organizations seek to equip robots, drones, vision AI systems, and other intelligent machines with capabilities to perceive their surroundings, reason in real time, and act autonomously. Advances in smaller,…
  • Tech Launch Perspective
    May 19, 2026

    Enterprises are increasingly adopting AI-led process automation to improve productivity, accelerate application development, and enable intelligent orchestration across complex business workflows. As enterprises operationalize AI at scale, there is growing demand for platforms that combine governance,…
  • Tech Launch Perspective
    July 22, 2026

    Life sciences enterprises are moving beyond isolated generative AI pilots toward governed, multi-agent workflows that support clinical, commercial, and real-world activities. This shift is increasing demand for platforms that combine regulatory-grade data governance, enterprise interoperability, scalable…
  • PEAK Matrix®
    July 29, 2026

    Microsoft Azure is deepening its enterprise relevance across data, AI, security, developer productivity, cloud-native infrastructure, and hybrid cloud. Microsoft Fabric, Azure AI Foundry, Azure OpenAI Service, Copilot, Microsoft-native security, Azure Arc, and Azure Local are becoming…
  • PEAK Matrix®
    April 30, 2026

    Enterprises are redefining their automation strategies as Agentic Process Automation (APA) evolves from traditional rule-based automation to AI-enabled, agentic, and outcome-driven transformation. This shift reflects a move from standalone automation initiatives to integrated programs that combine…

Items per page