• Roundtable
    Sep. 25, 2026

    AI is changing the mandate of Global Business Services (GBS) and Global Capability Centers (GCCs), shifting the focus from automating existing activities to fundamentally redesigning work and operating models. Based on Everest Group’s September 2026 virtual…
  • Voice of the Customer
    Sep. 07, 2026

    North American mid-market banks are steadily advancing core banking modernization as they respond to growing customer expectations, rising technology costs, expanding ecosystem requirements, and the limitations of long-standing core platforms. Modernization has become an important technology…