Filters
Clear Filters
Reset all filters
No results found
Topics
AdTech
(1)
Africa
(3)
Agentic AI
(16)
AI infrastructure
(1)
AI platforms
(5)
AIOps
(6)
Analytics
(11)
Artificial intelligence (AI)
(15)
Australia/New Zealand
(2)
BPaaS
(5)
Build-Operate-Transfer (BOT)
(2)
Business outcomes
(1)
Business Process Outsourcing (BPO)
(15)
Cards & payments
(17)
Centers of Excellence (COE)
(2)
Central & Eastern Europe
(9)
Central America & Caribbean
(1)
Clinical & care management
(1)
Clinical trials
(9)
Commercial banking
(18)
Consumer health
(1)
Consumer/retail banking
(3)
Contact center operations
(4)
Contact Center-as-a-Service (CCaaS)
(2)
Contract Research Organizations (CRO)
(3)
Conversational AI
(2)
Customer experience management (CXM)
(30)
Customer feedback & satisfaction (CSAT, NPS, CES)
(3)
Customer insights & analytics
(1)
Data integration
(3)
Data management
(1)
Data visualization
(3)
Drug supply chain
(1)
East Asia
(1)
Employer of Record (EOR)
(1)
Finance & accounting
(3)
Finance operations
(1)
Finance regulatory reporting & compliance
(1)
Financial compliance & controls
(1)
Financial Crime & Compliance (FCC)
(7)
Financial market infrastructure
(1)
Financial risk
(2)
Generative AI (GenAI)
(8)
Geopolitical risk
(1)
Gig/contractor
(1)
Global Business Services (GBS)
(3)
Global Capability Center (GCC)
(2)
Global Engineering Center (GEC)
(1)
Healthcare payment & revenue integrity
(1)
HRTech
(1)
Human Resources (HR)
(2)
Impact sourcing
(2)
India
(3)
Innovation
(2)
Intelligent Document Processing (IDP)
(9)
IT modernization
(1)
Lending
(7)
Life sciences commercial
(2)
Managed Services
(4)
Management reporting
(2)
Marketing
(4)
Marketing operations
(3)
MarTech
(1)
Medical devices/MedTech
(2)
Middle East
(6)
Mortgages
(6)
North America
(14)
Offshore Development Center (ODC)
(1)
Operational risk audits & controls
(1)
Order-to-cash (O2C/OTC)
(2)
Outsourcing
(5)
Outsourcing strategy
(1)
Patient access
(1)
Payroll
(1)
Process automation platforms
(14)
Process intelligence
(3)
Process orchestration
(3)
Procurement operations
(1)
Real-world evidence/data (RWE/RWD)
(2)
Revenue Cycle Management (RCM)
(13)
Risk management
(2)
Service Integration and Management (SIAM)
(5)
Shared services
(1)
South America
(3)
Southeast Asia
(5)
Strategic sourcing
(2)
Supplier risk management
(1)
Talent management
(1)
The Philippines
(1)
Third-party risk management (TPRM)
(1)
Transformation
(2)
Trust & safety
(1)
Western Europe
(8)
No results found
Companies & Technologies
Abbott Laboratories
(1)
Abound Energy
(1)
Accenture
(4)
ADP
(2)
Aesir Technologies, Inc.
(1)
AgileOne
(1)
Alexander Mann Solutions
(1)
Allegis Global Solutions
(2)
Allscripts
(0)
Alorica
(2)
AMN Healthcare
(2)
Aon Hewitt
(3)
Arise
(2)
Atento
(6)
Atos
(4)
BESST Inc.
(1)
Capgemini
(4)
Capita
(7)
Capita Resourcing
(1)
CGI
(1)
Cielo
(1)
CMBlu Energy AG
(1)
Cognizant
(8)
Concentrix
(7)
Conduent
(7)
Contemporary Amperex Technology Co. Limited (CATL)
(1)
Convergys
(3)
Cross Country Healthcare
(1)
Datamatics
(1)
Desolenator BV
(1)
DXC Technology
(3)
Elemental Water Makers
(1)
EXL
(9)
Faradion
(1)
Firstsource
(3)
Fujitsu
(1)
Genpact
(9)
Guidant Global
(1)
Hays
(2)
HGS
(3)
HPC
(1)
Hudson RPO
(1)
IBM
(6)
Indi Energy
(1)
Infosys
(9)
Inlyte Energy
(1)
Interloop
(0)
KellyOCG
(2)
Majorel
(4)
Microsoft
(1)
Moody’s Analytics
(1)
Neeyamo
(1)
NICE
(1)
NTT DATA
(1)
Ocean Oasis
(1)
Oceanwell
(1)
Optum
(1)
Oracle
(2)
Parascript
(0)
Peak Energy
(1)
Pega
(1)
PeopleScout
(1)
Pontoon Solutions
(1)
PwC
(1)
Quantzig
(0)
Randstad Sourceright
(2)
Resource Solutions
(1)
Salesforce
(1)
Sevenstep
(1)
Solar Water Solutions Oy
(1)
StackAdapt
(0)
Stacklet
(0)
STARTEK
(3)
Subscript
(0)
Sutherland Global Services
(3)
Sykes
(3)
T-Systems
(1)
Talent Solutions TAPFIN (ManpowerGroup)
(1)
TCS
(6)
Tech Mahindra
(11)
Teleperformance
(9)
TELUS International
(4)
THREAD
(0)
Transcom
(7)
TTEC
(6)
Unisys
(3)
Wavepiston
(1)
Webhelp
(5)
Wilson
(1)
Wipro
(5)
WNS
(3)
WorkFusion
(1)
Yoh Services
(1)
No results found
-
Provider Compendium Nov. 28, 2024
Customer Experience Management (CXM) in EMEA - Provider Compendium 2024
Customer Experience Management (CXM) in EMEA – Provider Compendium 2024 provides detailed and fact-based snapshots of 39 CXM providers offering services in the EMEA region. Each profile offers a comprehensive view of the provider’s scale of… -
PEAK Matrix® Sep. 12, 2024
Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – EMEA
The Customer Experience Management (CXM) market in the EMEA region has been resilient in the face of a difficult macroeconomic environment, driven by the diverse economic landscape and accelerated digital transformation. Specific growth drivers include increased… -
PEAK Matrix® Sep. 29, 2020
Customer Experience Management (CXM) – Service Provider Landscape in EMEA with Services PEAK Matrix® Assessment 2020
The Customer Experience Management (CXM) market in Europe, Middle East, and Africa (EMEA) has experienced steady growth over the last few years, driven by increasing adoption of digital services and emerging verticals and countries. While economic…
No results were found matching your search request.
Clear FiltersHere are some steps you can take to help find what you’re looking for:
Refine your search terms
Make sure your keywords are spelled correctly, try using different terms, avoid abbreviations, or consider more general language. You can also visit our FAQ page for a list of advanced search techniques.
Questions?
Need help? Insights, support, and answers – just a question away.
Let’s ConnectOr visit our FAQs
Items per page