PEAK Matrix® (2)

After-sales services (3) Agentic AI (20) AI platforms (5) Analytics (6) Artificial intelligence (AI) (13) Australia/New Zealand (1) Business case/ROI (1) Business intelligence (BI) (1) Business outcomes (1) Business Process Outsourcing (BPO) (2) Category management (1) Centers of Excellence (COE) (1) Central & Eastern Europe (1) Change management (2) Cloud computing (0) Contingent staffing (18) Customer experience management (CXM) (3) Customer feedback & satisfaction (CSAT, NPS, CES) (1) Data modernization (1) Data visualization (0) Datacenter (0) DataOps (0) Enterprise applications (4) Experience levels (XLAs) (1) Finance & accounting (44) Finance operations (6) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial planning & analysis (FP&A) (26) Financial risk (1) Fintech (2) Generative AI (GenAI) (8) Geopolitical risk (1) Global Business Services (GBS) (4) Governance model (1) HRTech (2) Human Capital Management (HCM) (3) India (1) Intelligent Document Processing (IDP) (1) IT application development (1) IT application management & support (AMS) (8) IT applications (4) IT asset management (2) IT consulting (1) IT modernization (1) IT operations (2) IT service management (ITSM) (2) Logistics & delivery (2) Make/manufacture (2) Managed Services (3) Mergers & acquisitions (M&A) and divestitures (5) Microelectronics (0) Mid-market (3) Middle East (1) North America (1) Order management & fulfillment (1) Order-to-cash (O2C/OTC) (35) Outsourcing (6) Performance management (1) Pricing (1) Private capital/PE (3) Process automation platforms (10) Procure-to-pay (P2P/PTP) (20) Procurement (26) ProcureTech (2) Record-to-report (R2R/RTR) (32) Risk management (3) Skills (1) Small & medium-sized businesses (SMB) (2) Source to Contract (S2C) (15) Source to Pay (S2P) (15) Specialists (1) Stakeholder management (1) Start-ups (1) Supplier Relationship Management (SRM) (1) Supplier risk management (1) Supply chain (17) Supply chain planning (3) Sustainability (2) Systems integration (SI) (1) Talent management (3) Tax management (3) Technology architecture (2) Third-party risk management (TPRM) (1)

Accenture (2) Automation Anywhere (1) Capgemini (2) Cognizant (2) Conduent (2) Datamatics (2) DXC Technology (1) Exela Technologies (2) EXL (2) Genpact (2) Hexaware (2) IBM (2) Infosys (2) NTT DATA (2) SS&C Blue Prism (1) Sutherland Global Services (2) TCS (2) UiPath (1) Wipro (2) WNS (2)

Advanced SciTech Agentic and Process Automation ​Amazon Web Services (AWS) Application Services Artificial Intelligence (AI) ​Asset and Wealth Management​ Banking and Financial Services Intelligent Operations Banking and Financial Services IT Catalyst™ Clinical Development Technology Cloud and Infrastructure Services Contingent Staffing Contingent Workforce Management Contract Research Organization Services Customer Experience Management CX Excellence CXM Technology Cybersecurity Data and Analytics Digital Adoption Platforms (DAP) Digital Services Digital Workplace Employer of Record (EOR) Engineering Research and Development Enterprise Platform Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Finance and Accounting Financial Crime and Compliance Forces & Foresight™ GBS and GCC Google Cloud Healthcare IT Healthcare Payer Intelligent Operations Healthcare Provider Healthcare Provider Intelligent Operations HealthTech Human Resources Insurance Intelligent Operations Insurance IT Insurance Technology (InsurTech) Insurance Third-Party Administration (TPA) Services Intelligent Document Processing (IDP) IT Leadership Excellence Lending and Mortgages Life Sciences Commercial Life Sciences Intelligent Operations Life Sciences IT Locations Insider™ Marketing and Sales Services and Technology ​Microsoft Azure Microsoft Business Application Services Modern Application Development (MAD) Multi-country Payroll Outsourcing Excellence Payment Integrity Solutions Pricing Analytics as a Service Process Intelligence Procurement and Supply Chain ProcureTech R&D and Innovation Excellence Recruitment Retail and CPG Retirement Technologies Rewards and Recognition SAP Services Software Engineering Supply Chain Management (SCM) Services Sustainability Technology and Services Trust and Safety Value and Quality Assurance (VQA)

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