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Viewpoint July 09, 2026
The New Business Case for Workforce Management (WFM) Tools
Workforce Management (WFM) tools are evolving beyond their traditional role in schedule creation, time and attendance management, and administrative productivity. As labor-intensive enterprises face more variable demand, tighter cost discipline, complex labor models, and greater scrutiny… -
Viewpoint June 16, 2026
Hiring Control Plane: The Evolution of Applicant Tracking Systems (ATS)
Applicant Tracking Systems (ATS) are evolving beyond their traditional role as systems of record and workflow engines for hiring. As talent acquisition ecosystems become more fragmented across sourcing tools, Candidate Relationship Management (CRM) platforms, assessments, scheduling… -
Work intelligence is emerging as a distinct market category as enterprises move beyond traditional job-, role-, and skills-based workforce models toward a more granular understanding of tasks, workflows, handoffs, and human-AI interaction. This Viewpoint defines work…
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Enterprises are entering a new phase in digital transformation where the primary challenge is no longer technology access, but coordinating technology with how work actually happens. Application sprawl, disconnected workflows, and expanding AI agent ecosystems are…
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Thematic Report May 18, 2026
The Rise of Mid-market Human Capital Management (HCM): What is Driving the Shift?
Mid-market enterprises are increasingly emerging as a strategic growth segment within the Human Capital Management (HCM) landscape as organizations scale operations, formalize HR processes, and modernize workforce management practices. These enterprises are seeking cloud-based platforms that… -
Innovation Watch April 17, 2026
Innovation Watch: Work Intelligence and Workforce Redesign 2026
As enterprises navigate rapid technological change driven by AI and automation, understanding and redesigning work has become an essential workforce strategy capability. Organizations are increasingly moving beyond traditional job- and skills-based models toward a more granular,… -
PEAK Matrix® April 15, 2026
People Analytics Platforms PEAK Matrix® Assessment 2026
Enterprises are expanding the role of people analytics as they look to make HR more data-driven and aligned with business priorities. A central focus is building a unified workforce data foundation by integrating data across HR… -
Throughout 2025, enterprises built more skills-focused talent strategies as they looked for better ways to understand workforce capabilities, close skill gaps, and prepare for changing business needs. This kept demand for skills intelligence platforms strong. In…
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Over the past couple of years, a new term has started to show up more frequently in Human Resources (HR) technology conversations: workforce intelligence. What began as a niche phrase is now becoming a central part of how many HR technology providers describe…
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Phenom’s acquisition of Included (included.ai) is an important development in the people analytics market. While Mergers and Acquisitions (M&As) are common in the Human Resources (HR) technology space, this deal stands out because of the kind of capabilities Phenom is bringing into its platform. At…
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Thematic Report Jan. 16, 2026
Earned Wage Access (EWA) in the US: Trends and Market Outlook
Managing employee pay in the US is undergoing a structural shift as employers respond to rising expectations for pay flexibility, immediacy, and employee-centric financial benefits. Earned Wage Access (EWA) has emerged as a critical payroll-adjacent solution,… -
PEAK Matrix® Nov. 20, 2025
Candidate Engagement and Experience Platforms PEAK Matrix® Assessment 2025 – Permanent Talent Acquisition and Contingent Talent Acquisition
As talent acquisition becomes more outcome-driven, enterprises are placing greater emphasis on unified platforms that enhance both candidate engagement and recruiter experience. This report explores the evolving market for candidate engagement and experience platforms, which are… -
Enterprises are navigating a new era defined by hybrid work, an expanding contingent workforce, and accelerated AI adoption. Leadership teams must improve productivity, manage costs, and scale AI responsibly while maintaining trust and transparency. Traditional tools…
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Viewpoint Sep. 24, 2025
People Analytics in the Age of AI
Enterprises are under increasing pressure to make faster, smarter, and more confident decisions as AI adoption, shifting workforce models, and data-driven priorities reshape the business landscape. To succeed, they must unify, analyze, and act on data… -
Agentic AI is generating growing interest in the HR space for its potential to drive smarter decision-making, proactive employee engagement, and scalable transformation. The real question is: how much of the hype reflects real, tangible opportunity…
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Tech Provider Spotlight Aug. 29, 2025
Tech Provider Spotlight: Decoding the Human Resources Service Delivery (HRSD) Ecosystem
Human Resources Service Delivery (HRSD) is shifting away from siloed, manual, and reactive processes toward intelligent, integrated, and employee-first operations. As enterprises confront rising employee expectations, modern HRSD platforms enable consumer-grade experiences, streamline HR operations, embed… -
State of the Market Aug. 07, 2025
Candidate Engagement and Experience Platforms State of the Market 2025
Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable… -
Provider Compendium July 10, 2025
Skills Intelligence Platforms – Provider Compendium 2025
In 2024, organizations faced a volatile talent landscape due to rapid skill disruptions, shifting workforce dynamics, and growing pressure to adopt a skills-first approach. In response, several enterprises have turned to skills intelligence platforms to design… -
Event June 17, 2025
Future-Proofing Your Workforce: Harnessing Skills and Work Intelligence
As AI, automation, and continuous change redefine the workplace, leading organizations are rethinking how work gets done – shifting from rigid job structures to agile, skills-based models. This transformation is about more than HR strategy –… -
May 01, 2025
Microsoft’s People Skills and Skills Agent: A Step Forward, but Not Yet Complete | Blog
Microsoft recently announced the general availability of People Skills, an artificial intelligence (AI)-driven skills intelligence solution, along with Skills Agent, an AI-powered assistant within the Microsoft 365 Copilot ecosystem. People Skills uses AI technology (powered by OpenAI…
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